** ** ****** ** ** ******** ** ** ***** ** ** ** * ** ** ** *** ** ** ** ** ** * ** ** ** * **** **** ** * ** ** ** ** ** **** ** ** ** ** ** *** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** * ** ** ** ** ** ****** ** ** ** ***** ***** ** ** ** ****** ****** ***** ** **** ******** ****** ****** ** ** ** ** * ** ** * ** ** ** ** ****** **** ** ** ** ** **** ****** ** ** ** ** **** ** ** ** ** ** ** ** ** ** ** ** ** * ** ** ** ** ** ** ** ****** ***** ** **** ** ****** ** ** **** KY REGISTER **** KY REGISTER **** KY REGISTER **** KY REGISTER *** JUNE 1991 TABLE OF CONTENTS ACF2/VM Coming . . . . . . . . . . . . . . . . . . . . . . . . . 67 King Library Micro Lab Hours . . . . . . . . . . . . . . . . . . 103 Training Room Now Available at UKCC . . . . . . . . . . . . . . . 119 UKCC Short Courses . . . . . . . . . . . . . . . . . . . . . . . 130 Holiday Schedule . . . . . . . . . . . . . . . . . . . . . . . . 248 Electronic Mail for Everyone . . . . . . . . . . . . . . . . . . 258 CMS E-Mail for the Beginner . . . . . . . . . . . . . . . . . . . 280 More CMS E-Mail Features . . . . . . . . . . . . . . . . . . . . 418 Managing Your CMS E-Mail Names & Notebooks . . . . . . . . . . . 507 E-Mail on the Prime . . . . . . . . . . . . . . . . . . . . . . . 614 E-Mail on the Wang . . . . . . . . . . . . . . . . . . . . . . . 718 The WHOIS Directory . . . . . . . . . . . . . . . . . . . . . . . 941 Communicate for Success: Using E-Mail & Bulletin Boards Effectively . . . . . . . .1048 BITNET: A CMS Primer . . . . . . . . . . . . . . . . . . . . . .1174 Student Consultant Hours . . . . . . . . . . . . . . . . . . . .1637 Tips for Managing Your Disk Space . . . . . . . . . . . . . . . .1651 E-Mail on UKLANS . . . . . . . . . . . . . . . . . . . . . . . .1710 Prime Bulletin Board . . . . . . . . . . . . . . . . . . . . . .1795 Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . .1899 Services Directory . . . . . . . . . . . . . . . . . . . . . . .2123 *********************************************************************** ACF2/VM COMING With the installation of ACF2/VM later this summer, you'll find the UKCC host computing systems easier to access. Implementing the ACF2/VM security system will help move us closer to our goal of bringing you the "single system image." Currently, users of the IBM 3090 (CMS, MVS batch, MVS CICS, and IDMS), the Prime, and the Wang systems have different userids, passwords, and log on procedures. Our goal is to consolidate these procedures so that you will have only one userid, one password, and one log on procedure to remember, regardless of the system you're using. This concept is an essential step in providing a "single system image." We have already implemented a standardized userid format consisting of the first letter of your first name, your middle initial (this is ignored if you don't have a middle initial), the first four letters of your last name, and two digits for those rare cases of duplicate names. For example, Jack L. Coffman's userid would be: jlcoff01. Or, if he didn't have a initial, jcoff01. This new naming convention is now being used when assigning new userids. It is not necessary that you change your current userid, though you may do so if you'd like. To help us consolidate your various userids your UK identification number must be identified with each of your accounts. More information will be included in the materials all current accounts holders will be receiving this summer when it's time to renew their accounts. If you'd like more information or need help, contact Janet Hyatt, 257-2212, hyatt@ukcc.uky.edu, 130 McVey Hall; or Larry Johnson, 257-2217, johnson@ukcc.uky.edu, 130 McVey Hall. -- Jack Coffman ********************************************************************* KING LIBRARY MICRO LAB HOURS The summer hours for the King Library Micro Lab, from June 6 through August 1, are: Monday - Thursday 7:30 a.m. - 9:45 p.m. Friday 7:30 a.m. - 4:30 p.m. Saturday 8:00 a.m. - 4:15 p.m. Sunday Noon - 7:45 p.m. The Micro Lab will be closed Thursday, July 4. For more information about the King Library Micro Lab, call 257-6100. ********************************************************************* TRAINING ROOM NOW AVAILABLE AT UKCC 106 McVey Hall is now available for teaching organized courses. The room contains twenty IBM PS/2 model 30 computers on a Novell LAN which are connected to UKnet for access to the mainframe computers. For more information and scheduling, contact Brenda Ghaelian at 257-2203, brenda@ukcc.uky.edu, 117 McVey Hall. ********************************************************************* UKCC SHORT COURSES The following short courses are free to all UK faculty, staff, and students, but preregistration is required. If you register for a course and then find that you can't attend, please cancel your registration by calling 257-UKCC. Failure to do so may jeopardize your right to register for future UKCC short courses. There are several ways you can register, depending on the class: * You can register online -- some classes require online registration. Just enter VIEW UKCC SHORTCOURSE on your CMS account and follow the menus. * You can register by calling 257-UKCC (this is Voice Mail Exchange; your registration will be confirmed by phone within five days). * You can register by completing the registration form following these descriptions and mailing it to the UKCC. Many of these classes don't require any knowledge or experience with any computer system. If there are prerequisites for a particular class, they'll be listed in the class description. If you have questions about class content or bypassing prerequisites, call the instructor for that class. INTRODUCTION TO VM/CMS AND XEDIT June 11 and 12 11:00 a.m. to 1:00 p.m. 106 McVey Hall A basic introduction to interactive use of the IBM 3090, this class presumes no previous knowledge of the IBM or any other computer system. You'll learn how to access the computer, how to create and manage files on your account, and how to use online tools such as CALENDAR and VIEW. You'll also learn how to use the CMS text editor, XEDIT, to create and modify individual files. This course will be taught in two two-hour sessions. Both sessions will provide hands-on practice of the commands that are covered. You'll be given a class computer account which will remain active for the duration of the course. Your instructor will be Chris Corman, 257-2243, chris@ukcc.uky.edu. INTRODUCTION TO ELECTRONIC MAIL ON THE IBM 3090 June 13 11:00 a.m. to 1:00 p.m. 106 McVey Hall June 19 1:00 p.m. to 3:00 p.m. 106 McVey Hall July 10 11:00 a.m. to 1:00 p.m. 106 McVey Hall An introduction to the MAIL command on the IBM 3090, this class is for the beginner. You'll learn how to create mail files and send them to other IBM system users, to Wang system users, and to Prime system users. We'll also cover the use of BITNET to communicate with individuals at other academic centers around the world, and you'll learn how to read incoming mail and some techniques for storing old mail. We'll discuss how to create and maintain a NAMES file of individuals with whom you frequently correspond. You'll be taught the logon sequence and some basic CMS background before we begin the discussion of MAIL. This class presumes no previous knowledge of the IBM 3090 or any other computer system. You'll be given a CMS account for the duration of the course and will receive hands-on instruction for all the commands covered. Your instructor will be Chris Corman, 257-2243, chris@ukcc.uky.edu. INTRODUCTION TO SAS June 17 and 18 2:00 p.m. to 4:00 p.m. 106 McVey Hall SAS is a collection of powerful and flexible data management and statistical analysis procedures that allow you to create and analyze libraries of data files on the IBM 3090. This two-session course will emphasize simple data manipulation and general syntax, and is designed for new and inexperienced SAS users. CMS and XEDIT knowledge is prerequisite. Your instructor will be Lorinda Wang (ukc333@ukcc.uky.edu, 257-2204), and online registration is required for this course. INTRODUCTION TO SAS/GRAPH June 20 and 21 2:00 p.m. to 4:00 p.m. 106 McVey Hall SAS/GRAPH is a collection of SAS PROCs that can be used to draw text in various fonts; plot values in the x-y plane with various curves; draw three-dimensional and contour plots of functions; display bar, pie, star, and block charts; and plot several different map displays using SAS datasets for county, state, and country boundaries on the IBM 3090. The Introduction to SAS short course, described above, is a prerequisite. Lorinda Wang will be your instructor (257-2204, ukc333@ukcc.uky.edu). Online registration is required for this course. INTRODUCTION TO SPSS June 24 and 25 2:00 p.m. to 4:00 p.m. 106 McVey Hall SPSS is a powerful program for displaying and analyzing data on the IBM 3090. This course is designed for those who have little or no knowledge of SPSS, but do have experience with CMS or have completed the Introduction to VM/CMS & XEDIT class, described above. Your instructor will be Lorinda Wang (257-2204, ukc333@ukcc.uky.edu), and online registration is required for this course. ********************************************************************* HOLIDAY SCHEDULE Thursday, July 4, is an official UK holiday. The UKCC offices, Graphics Lab, and Consulting Room will be closed. The Data Center and Users' Rooms in 103 and 111 McVey Hall will be open from Noon until 12:30 a.m. The IBM and Prime systems will be in operation, as usual. ********************************************************************* ELECTRONIC MAIL FOR EVERYONE Electronic mail (e-mail) is one of our most popular services, and nearly everyone is interested in learning more about it. To help you through the technical maze, we've asked staff members to discuss the basics of using electronic mail on the various systems around campus; what it is, how it works, and how you can use it (it's really easy). The following articles discuss electronic mail for the CMS user, the Prime user, the Wang user, and how to use the Wang Office gateway. There are also articles on BITNET, on communicating effectively with e-mail, and on managing your disk space to accommodate all those mail files. In June and July, the UKCC will offer a short course on electronic mail, especially for beginners. If you have a terminal and an userid, you automatically have access to the networks across campus and around the world. Our Consultants will be happy to answer any questions you might have about getting started, or help you with any problems you might encounter. Just call 257-2249 or stop by 110 McVey Hall. ********************************************************************* CMS E-MAIL FOR THE BEGINNER You can very quickly begin sending and receiving messages by electronic mail (e-mail), both on campus and off, in this country and around the world. Consultants are on hand to help you when you have questions. Contact the Consultant on duty in the Consulting Room, 110 McVey Hall (257-2249), during business hours. ACCESSING E-MAIL The UKCC offers three different computer systems with e-mail: the IBM 3090, the Prime, and the Wang system. All information about e-mail in this article is for users connected to the IBM 3090, either directly or via UKnet. For information on Wang e-mail, contact Janet Baynham at 257-1535 or Judy Kisil at 257-2241. For information on Prime e-mail, contact Peggy Akridge at 257-2237 or Wayne Beech at 257-2238. UKnet, the campus computer network, connects these three systems as well as workstations and personal computers throughout various colleges and departments. UKnet allows UK students, staff, and faculty to communicate electronically within and among these systems. These three systems are also connected to BITNET and Internet, national and international networks of educational and research institutions, which allow free, nearly instantaneous communication worldwide. You may access e-mail on the IBM 3090 in either of two ways. Use a terminal in 111 McVey Hall or elsewhere. Assuming you have an userid and a password, you're ready to go (contact Larry Johnson in 130 McVey Hall, or call him at 257-2217, to establish a userid and password). Or, use a personal computer or a workstation connected to the IBM 3090 via UKnet. If you use a workstation, a Macintosh, or an IBM personal computer/compatible, you will need appropriate communications hardware and software such as Procomm or Kermit. LOGGING ON TO THE IBM 3090 (CMS) With the UK logo on the screen in front of you, the first step is to log on, entering your userid and password as requested on the screen. A new screen with the Ready prompt will appear, indicating that the system is ready for your next command. Note the message RUNNING UKCC in the lower right- hand corner of your screen. The cursor will appear in the lower left-hand corner, which is where you'll enter the basic MAIL, NAMES, and MAILBOOK commands. READING YOUR INCOMING MAIL When mail arrives for you, it goes into your reader. It's important to read your mail as it arrives. Mail left in your reader will be erased periodically by the system. To review your incoming mail, enter the command MAIL. Type this word in either capital or lowercase letters and press the Enter key. If there is no mail in your mailbox, you'll get a message to this effect. Otherwise, a mail menu will appear, listing one or more mail items. Using the down arrow key, move the cursor to the item of mail you want to read, and press the Programmable Function Key 2 (PF2). The two lines of helpful hints on the PF keys will remain at the bottom of the screen when the mail menu is replaced by your first incoming message. If your message is longer than one screen, use the PF8 (ScrollDown) key to move down one screen at a time, and PF7 (ScrollUp) to move back up again. QUITTING MAIL When you've finished reading a mail item, exit by pressing the PF3 key once to Quit and a second time to Quit the mail menu. You will be returned to a Ready prompt and the screen where you started. You are now free to exit your account by logging off (type LOGOFF and press the Enter key) or to continue working on other files. Quitting in this way puts the item of mail you have just read into a file called UNREAD NOTEBOOK; you can access this item again any time with the MAIL command. ADDRESSING MAIL YOU WANT TO SEND An e-mail address consists of a user's name (userid) and a computer system address (node). The node for the IBM 3090 at the University of Kentucky Computing Center is ukcc.uky.edu. Your own full address will be your local userid coupled with the UK nodename (plhami01@ukcc.uky.edu, for example). To send mail to another user at ukcc.uky.edu, you'll need the userid of the person you are sending to; this may be a combination of letters and numbers such as plhami01 or apc108. Get this information from your correspondent, consult the list of userids on campus in the opening pages of the campus phone directory, or use the WHOIS command to check the online userid directory (enter WHOIS MARY SMITH at the Ready prompt). To send mail somewhere other than ukcc.uky.edu, you will need to know your correspondent's full address, including the userid and nodename. Write or phone your correspondent to get this information. Generally, you may enter the userid and nodename in either capital or lowercase letters, or a mixture of both, although some operating systems are case-sensitive. SENDING MAIL To send mail, you must first enter the MAIL command followed by the address of your correspondent. For example: MAIL BJTAYLOR for a user at node ukcc.uky.edu, or MAIL JQWATSON@ANDREW.CUM.EDU for a user not at ukcc.uky.edu. You may enter two or more userids at this point if you want your message to go simultaneously to more than one person. When you press the Enter key, you'll be prompted to enter your name and/or subject; type something or nothing and press Enter. Now you must clear your screen by pressing the Clear key. A mail memo screen will appear, with the cursor in the first line of the blank message area. Type in your message. Several of the PF keys listed at the bottom of your screen can help you as you work. Use PF2 to add a blank line, PF4 to add a page (a blank screen), PF9 to delete a line, PF11 to split or join a line at the cursor, PF7 and PF8 to scroll up or down a screen at a time, or PF12 to move the cursor back and forth between the message area and the command line at the bottom of the screen. Use PF1 (Help) to bring up a list of commands you can enter at the command line; some of them duplicate or extend command functions available on the PF keys. For more information on these commands, see the User's Guide to Electronic Mail. You may also edit your message with commands and keys used in Xedit if you're familiar with them. If, for any reason, you want to abandon the current message and start over, move your cursor to the command line and enter QQUIT. If you're satisfied with your message, send it by pressing PF5. Confirm your desire to send this mail by pressing PF5 a second time, and you'll be returned to the Ready prompt screen, where you'll see a confirmation that your mail was sent. Ideally, mail messages go through quickly, although delays are common if a link in the system is malfunctioning. You may or may not get a confirmation message that your mail has been received. You are now free to log off of your account (type LOGOFF and press Enter) or to continue working with other files. GETTING HELP Check with a Consultant in 110 McVey, 257-2249, if you run into problems. Online help is also available; just enter HELP MAIL. -- Claire Carpenter ********************************************************************* MORE CMS E-MAIL FEATURES After you're comfortable with the basics of sending and receiving e-mail, you may want to explore options for replying to your mail, forwarding it, or printing it out. REPLYING TO MAIL If you want to reply to mail you have received, it's as easy as pressing the PF5 (REPLY) key while the item you want to answer is up on your screen. This REPLY command will, for the message you send back, automatically reverse the sender and receiver names, provide today's date, and put your cursor in a new, empty message space. As you work on your reply, you may wish to refer back to the mail item you received; just press the PF10 key, which is a toggle switch. Each time you press it, the PF10 key will flip between your mail received screen and your reply screen. When your reply message is written to your satisfaction, SEND it by pressing PF5 twice. FORWARDING MAIL As you read an item of incoming mail, you may decide to forward it to one or more other people. Press PF6 (FORWARD) to bring up a Forward to: screen, where you may specify as many addresses as you wish. Press Enter to exit this screen and bring up your original incoming mail received. Note the new blank space above the original message, where you may explain why you are forwarding this item. Before sending/forwarding this item with the PF5 (SEND) key, you may also edit the original message by adding your own comments throughout. SENDING FILES AND INTERACTIVE MESSAGES CMS, an operating system of the IBM 3090, provides several commands that are not properly part of e-mail, but that allow you to interact with other users on UKnet and BITNET. These commands use information on userids, nicknames, and nodenames that you have set up in your NAMES file (see the following article). The TELL command allows you to send a one or two line message to another BITNET user. Though space for such messages is very limited, they often go through to your correspondent much faster than MAIL messages would. tell tkjones@med.unc.edu when will your plane arrive? If your correspondent is logged on, the two of you can engage in an interactive conversation. If your correspondent is not logged on, you'll get a screen message to this effect, and the message you sent will be discarded. With the SHIP command, you can send a file to a user on BITNET or even other networks. In place of filespec in the following example, specify filename filetype filemode. SHIP filespec tkjones@med.unc.edu PRINTING YOUR MAIL Printing your mail can be a little complicated because of the various options available and the peculiarities of each. First, bring up on screen the mail item you want to print out and press PF4 for Print to send this item as a print file to your reader. Once the print file is in your reader, there are basically two different procedures you can choose, depending on where you want your file to print. The first option is to send your file to a printer accessible through the OUTPUT command. At the Ready prompt, enter the command OUTPUT (PAGEDEF DOC to send your print file to the IBM 3800 laser printer in the UKCC Data Center, or enter the command OUTPUT (CCUSER FO PO to send your print file to a laser printer in 111 McVey Hall. Enter HELP OUTPUT at the Ready prompt to bring up a listing of other printers available with the OUTPUT command. The second option is to send your print file to a printer attached to your personal computer or workstation using the APRINT command. If this is your choice, enter the command ACCEPT at the Ready prompt to accept the print file from your reader to your A disk. This new disk file will automatically be named MAIL PRINT A. Enter the command APRINT MAIL PRINT A (VT100. The file should begin printing out immediately. To print out several mail items at one time, use the PF4 key to send the desired items your reader. At the Ready prompt, enter the command GATHER to round up all your print files into one. Then proceed with either of the two options outlined above. Since MAIL PRINT A is only a holding file, you must rename it (to save the mail item as a print file on your disk) or ERASE it before you can ACCEPT another mail item for printing. For more information on these commands, consult the CMS Introductory Guide available on the table outside 110 McVey Hall. Or talk to a Consultant in 110 McVey Hall. -- Claire Carpenter ********************************************************************* MANAGING YOUR CMS E-MAIL NAMES AND NOTEBOOKS After you've been enjoying e-mail for a while, you'll find that the list of items in your mail menu has gotten longer and longer, making it inconvenient to keep up with incoming mail. At this point, you will want to discard mail, log (save) it to a notebook or several notebooks, and eliminate duplicated items that have accumulated in your notebooks. DISCARDING MAIL OR LOGGING IT TO A NOTEBOOK After reading an item of incoming mail, you may not want to leave it where it will come up again next time you enter the MAIL command; in this case, you can discard it. Instead of pressing just PF3 to Quit, first press PF9 to Discard and then PF3 to Quit. You will be returned to the list of items in your mail menu, where you will notice that the date of the item to be discarded is now marked with a minus, meaning that it has been marked for deletion when you finally quit Mail. Press PF3 again to Quit this screen. Before you are returned to the Ready prompt, you will be asked to confirm your intention to discard this item by pressing y for yes and then the Enter key. You also have the option of saving a copy of this mail to your disk before discarding it from your reader. To log (save) it to disk, press PF11 (LOG) before pressing PF9 (DISCARD). This mail will be saved to your ALL NOTEBOOK file unless you have set up another notebook for it. NAMES: BUILDING YOUR ADDRESS BOOK You will be pleased to know that you don't need to remember all the userids and nodenames you use -- you can keep them in an electronic address book available with the NAMES command. The NAMES command allows you to build and update your electronic address book, and it offers two important time- savers: you can create handy nicknames to use in place of long or hard-to-remember userid/nodenames when you send out mail, and you can set up a list of userids for a simultaneous group mailing. Consider preparing an entry of basic information for each of your regular correspondents, beginning with one for yourself (since the MAIL command will then no longer need to prompt you for your name). At the Ready prompt, enter NAMES. The screen that appears represents one blank entry in your address book, or list of NAMES. The first field, NICKNAME, may be filled in with a regular userid, with a person's nickname (such as Sue or Bob) or even your own shorthand (such as Q or Z). Or, you may fill this field with a nickname for a group of people (CLUB, for example) to whom you'll want to send identical and simultaneous mail messages. Be sure to fill the LIST field at the bottom of the screen with all the userids in the group, putting a space after each (but no commas). Using the TAB key to move from one field to the next, fill in other fields with whatever information you wish to include. You can probably disregard the rarely needed RSCS field. To log incoming mail to several different notebooks instead of only to your ALL NOTEBOOK, use the NOTEBOOK field to name a notebook where this mail should be stored. For example, for userid MARY you could set up a notebook also called MARY; for three people in your club, you could specify their notebook as CLUB. Depending on what filing system is most helpful for the files you want to organize, you can set up a different notebook for each userid or for a group of userids that have something in common. To save an entry (a screen with some or all fields filled) to your NAMES file, press PF4. Press PF2 to clear all fields so you can add another entry. When you're finished entering and saving, press PF3 to Quit. For a more detailed explanation of these commands with visual illustrations, see the User's Guide to Electronic Mail. When you need to update someone's address or phone number, consult the guide for helpful information on finding, changing, and deleting entries. MAILBOOK: DEALING WITH MAIL LOGGED TO NOTEBOOKS The MAILBOOK command offers many of the same subcommands as MAIL does: READ, QUIT, PRINT, REPLY, FORWARD, and DISCARD. The main difference, simply put, is that MAILBOOK works on old mail, whereas MAIL works on new mail. More specifically, MAILBOOK brings up mail items you have logged to some notebook. MAIL, on the other hand, brings up incoming items in your reader, plus items you have read and allowed (by neither logging nor discarding) to be transferred to your UNREAD NOTEBOOK. If you enter the command MAILBOOK, a list of your notebooks will come up. It will probably include UNREAD NOTEBOOK for mail files still in your mail menu (accessible with the MAIL command) and ALL NOTEBOOK for mail files you have logged. If you have set up other notebooks, these will also be listed here. Select one of these notebooks by moving the cursor to the appropriate line and pressing F10. A list of items in that notebook will appear, and you may proceed to read, discard, and perform other similar operations as if you were in MAIL. Or, if you know which notebook you want without consulting your mailbook list, you may simply specify the notebook name at the Ready prompt by entering MAILBOOK MARY, MAILBOOK JOHN, or MAILBOOK CLUB, for example. LEARNING EVEN MORE ABOUT E-MAIL To learn more about what you can do with this mail facility, pick up a copy of the User's Guide to Electronic Mail on the table outside 110 McVey Hall. For online help, return to the Ready prompt, type HELP, press Enter, move your cursor to Communicating With Others, and press Enter. To facilitate editing the text of your mail memos, you may also wish to learn a few simple Xedit commands, or you may want to learn a little more about basic commands in CMS; in either case, see the CMS Introductory Guide, also available on the table outside 110 McVey Hall. Don't hesitate to ask a Consultant for help at any point; visit the Consulting Room in 110 McVey or call 257-2249 during business hours. -- Claire Carpenter ********************************************************************* E-MAIL ON THE PRIME Using electronic mail on the Prime is easy. To send mail to another Prime user, just type MAIL TO userid where userid is the userid to which you're sending the mail. Press the Return key. You'll be asked for a subject line for your message. Type a one-line subject, and press the Return key. (You don't have to give a subject. If you'd rather not, just press the Return key.) Now you're ready to enter the message you want to send. Because mail doesn't wrap around while you type, be sure to press the Return key at the end of each line. When you're finished with your mail message, type: QUIT on a separate line and press the Return key. Or type .. (two periods) on a separate line. If you enter QUIT, you'll be asked if you're "Ready to quit now?" Answer with YES, and your letter will be sent. If you type .. instead of QUIT, the letter will be sent without asking if you're ready to quit. That's how easy it is to send e-mail on the Prime. MAIL FROM THE PRIME TO OTHER COMPUTERS It's also easy to send mail to a userid on another computer; just add a BITNET address or Internet address to the userid. For example, if you wanted to send mail from the Prime to the Editor of The Kentucky Register whose account is on the IBM, you would type MAIL TO EDITOR@UKCC.UKY.EDU and press the Return key. RECEIVING MAIL When you receive mail from another user, a message will be sent to your screen. If you're not logged on when the mail arrives, the message "You have mail waiting" will be displayed when you log on. To look at this mail, type: MAIL R and press the Return key. The first mail item waiting for you will be shown on your screen. If the item is longer than one screen, the More prompt is displayed at the bottom of the screen. When you're ready to see more of the letter press the Return key and another screen of the letter will be shown. When you've seen all of the letter the Disposition prompt will appear at the end. At this point, you'll have to decide what you want to do with the mail. If you want to keep it, just press the Return key. If you want to delete it, press the letter D and then the Return key. To save the contents of the letter into a file, type: FILE filename and press the Return key. The contents will be stored in the file named filename. If you'd like to reply to the mail, type the letter R and press the Return key at the Disposition prompt. Then you can complete mail as you did when you were sending it to a user, but you don't have to type MAIL TO userid. When you've finished with the first letter you'll be given the next letter you have waiting. OPTIONS You can use e-mail to send something you've stored in a separate file. Just type MAIL TO userid -F filename where filename is the name of the file you want to send to the recipient whose userid you specified, and press the Return key. You'll be prompted for a subject, and the file will be sent to the person. If you'd like to write part of a letter and then include one of your files and add more text to your letter, type: MAIL TO userid Press the Return key and enter the subject when you're asked. Type in as much of the letter as you want and when you're ready to include your file, type on a separate line: .INSERT filename and press the Return key. You can continue to type more of the letter and then quit, or end here by typing the word QUIT (or ..) on a separate line. There are many other options available while using MAIL. You can also access the window editor and use it while typing in or reading mail. For online information about the mail system on the Prime, type: HELP MAIL and press the Return key. If you'd like even more information or help with using e-mail on the Prime, contact Peggy Akridge at peggy@ukpr.uky.edu or 257-2237, 100 McVey Hall. -- Peggy Akridge ********************************************************************* E-MAIL ON THE WANG OFFICE Wang Office Mail is a network of VS Wang machines sending mail electronically to one another. As in all mail services, you'll probably want to have your mailbox on the same system as the people you usually correspond with electronically. Although there is a gateway to BITNET and mail does pass from one Wang Office machine to another, the more machines the mail has to go through, the longer it takes. For access to one of the Wang Office machines, send a memo to your Wang Office Administrator. The memo should include the following information: Your name Department Working Title Initials Campus phone number Here are the Wang Office Administrators and the sites for which they're responsible: Administration Bldg. Janet Cabannis 7-1080 Admissions Marcia Wright 7-1194 Business & Econ. not available Communications Dan Short 7-7682 Development Kathy Farrah 7-5184 Food Services Sue Clark 7-6156 Grad. & Res. Studies Jeannie Taylor 7-8308 Info. Support Center Jayna Cheesman 7-1088 Law School Paul VanBooven 7-8321 Medical School Diane Gagel 3-6382 MC Chancellor Patsy Lyons 3-8064 M.M.I. Lana Spicer 3-8967 Student Fin. Aid Loretta DeToma 7-3172 University Exten. Frank Solomon 7-1046 MOST COMMONLY ASKED QUESTIONS 1. How do I get training? >>>There's an online training module on the first Wang Office Menu. Simply log on to your machine and choose the computer-based training module. You can also buy a manual from Wang Laboratories: Wang Office - VS Office User's Guide, order number 715-1163 7-88. 2. I've read everything in my mailbox and I still get the prompt "Message(s) not read." Why? >>>You've probably deleted a "NOT READ" mail item. Look in the folder called WASTEBASKET for the not-read items. The WASTEBASKET works just like a wastebasket in "real life;" until someone (usually the Wang Office Administrator) empties it, it's still there. 3. Who has access to my mail? >>>There are only two ways other people can get access to your mail: You can give someone access to all or some of your Wang Office functions through "USER ADMINISTRATION," or you can give someone your password. We don't recommend that you give others your password since that gives them access to everything you have access to. Electronically speaking, they are you. 4. Every time I log on I see the same BROADCAST. How can I stop this? >>>If you press the Return/Enter key on this screen when BROADCAST is displayed, you'll never see the BROADCAST again. However, if you press PF16 on this screen, it will continue to show up each time you access Wang Office. 5. What do I do if my mail doesn't seem to be delivered? >>>Contact your Wang Office Administrator. Since you're dealing with multiple pieces of software and multiple machines, any one of a number of problems could have occurred. Your Wang Office Administrator can check the problem out for you. 6. Can I send and receive mail from BITNET? >>>Yes, there is a gateway between BITNET and the Wang Office. Read on for specific instructions. 7. How long will the system keep my messages and calendar entries? >>>This is determined for each system by the Wang Office Administrator. The factors the Wang Office Administrators use to determine this include the available disk space, individual need for retention, system response time, etc. If you need to know the exact number of days, contact your Wang Office Administrator. -- Janet Baynham & Jayna Cheesman THE GATEWAY FROM WANG OFFICE The Wang Office mail gateway provides e-mail access among academic and administrative users by connecting the 1,500 Wang Office mailboxes and the rest of the campus. The mail gateway was developed by Lexington Campus Data Processing, and they were supported by the UKCC Systems Programmers and by Wang Labs. The gateway development was made possible by a software exchange agreement with the University of Wisconsin. The following directions will help you use the new system. If you have specific questions or problems, call Janet Baynham at 257-1535 or Judy Kisil at 257-2241. SENDING MAIL THROUGH THE GATEWAY Select "Mail." Then select "Send: Memo" or "Send: Package" from the Wang Office Menus. If you select "Create Package," you can specify the address either in a memo or in a document as the first item in the package. As in the sample below, type BITNET after "To:" as the recipient, and enter the subject. To: BITNET Subject:Meeting on Thursday On the first line, first position (left-justified) of the document, type TO:, the mail name, and address of the recipient. To: BITNET Subject:Meeting on Thursday to: mickey@ukcc.uky.edu Type the text of your memo and send the memo or package as you normally would, using PF1 (Send). To: BITNET Subject:Meeting on Thursday to: mickey@ukcc.uky.edu Mickey, Please note that we have a meeting on Thursday at 8:00 a.m. in the Office Tower. Thanks. Jasmine Be sure to specify TO: BITNET for all mail users not on the Wang Office network, even if they aren't on BITNET (if they're on the Internet, for example). SENDING MAIL TO MULTIPLE MAIL GATEWAY RECIPIENTS You send mail to more than one recipient the same way you send mail to one recipient, with one exception. After you type the first mail name and address, list the other non-Wang Office mail recipients, using a comma to separate each recipient. Each mail name and address must be completely on one line (not split between two lines), and the first character of each additional line must be blank. To: BITNET Subject:Office Bash to: mickey@ukcc.uky.edu, mimi@ukcc.uky.edu, raoul@ukcc.uky.edu, oscar@ukcc.uky.edu Hey Gang, Everyone invited to the Office Bash! Walt SENDING MAIL TO GATEWAY AND WANG OFFICE RECIPIENTS You can send mail to mail gateway and Wang Office recipients at the same time. After you've typed in all the network mail addresses and after you've typed your memo, press PF9 (Address) to go to the Wang Office directory. Select BITNET along with anyone else in the Wang Office directory to whom you want to send mail. (With BITNET in the distribution list, the program will look for an address on the first line of the first item in the package.) Then continue to send the memo or package as you would normally. Be sure to include the names of the Wang Office recipients in the salutation of your message, because the other recipient or recipients will be unable to "View Recipient" as you can in Wang Office. To: Distribution Subject:Softball Game of Friday to: mickey@ukcc.uky.edu, mimi@ukcc.uky.edu, raoul@ukcc.uky.edu, peggy@ukpr.uky.edu Mickey, Mimi, Raoul, Peggy Softball game at diamond, Friday. All must attend and remember we will be shorthanded until Barney returns from Sri Lanka. Jasmine P.S. Maybe you could wash those uniforms! REPLYING TO MAIL RECEIVED FROM THE MAIL GATEWAY You can reply to mail from non-Wang users just as you reply to mail received from Wang Office users. To reply to mail from another network, use PF1 (Reply). You do not have to type in a mail name and address; just reply to "BITNET." SENDING MAIL FROM A NON-WANG SYSTEM TO A WANG OFFICE SYSTEM Use the mail program on your system to send mail to firstname.lastname@UKWANG.UKY.EDU For example, on CMS, MAIL HERMAN.COLLINS@UKWANG.UKY.EDU DELIVERY TIMES Although e-mail is often delivered almost immediately, sometimes there are delays. Of course, if the target machine is down, the mail can't be delivered until the target machine is brought back up. Less obviously, mail sometimes must be passed through several machines to reach its target, and if any intermediate machine is down, the mail will wait until that machine is back up. In addition, some machines send and receive a great deal of mail, and often the communications lines are too slow to handle the traffic in a timely manner. This can cause delays of an hour or more on campus, and as much as several days to some off-campus sites. Mail to Wang Office users is affected by these delays, plus additional delays as the Wang Office machines pass the letters from the gateway machine to the target user's machine. GETTING HELP Since the e-mail network includes a large number of disparate machines, there can sometimes be problems passing mail from one system to another. If you should get stuck, please contact your System Administrator (Wang Office users), or the UKCC Information Center (257-2241). -- Janet Baynham & Herman Collins ********************************************************************* THE WHOIS DIRECTORY SERVICE A common problem with e-mail is getting your potential correspondent's network address, a problem not unlike getting someone|s postal address or telephone number. As with these more traditional identifiers a good way to get someone's network address is to ask them. Many people now list their network addresses on their business cards and letterhead. Also, when you receive e-mail from someone their address will appear in the "From" field in the header. Most mail systems will allow you to reply to that address automatically. Since it sometimes isn't possible or convenient to ask someone for their address, the UKCC provides an online directory service, called WHOIS, and it's available to all users with BITNET or Internet access. This includes CMS users, Prime users, Wang Office users, and users of systems in Engineering and Mathematical Sciences. Although only users at UK, the Community Colleges, and other state universities can be registered, WHOIS can be queried by anyone with network access from anywhere on BITNET or the Internet. Your listing is available worldwide. WHOIS accepts a simple set of commands for examining and updating the directory. For example, if you needed to locate someone on campus named "Fred Nietzsche," you could send WHOIS the command: find fred nietzsche and WHOIS might respond with something like: * fred@ukcc Fred Nietzsche WHOIS commands can be sent by mail or interactive message; the details differ from system to system and are described below. CMS users can send commands to WHOIS three different ways: with the WHOIS command: whois find ... with the TELL command: tell whois@ukcc find ... or by sending mail to WHOIS@UKCC.UKY.EDU: mail whois@ukcc.uky.edu using the WHOIS command as the text. (When sending commands by mail the word "whois" isn"t included in the text). Prime users use the command: tell whois@ukcc.uky.edu Wang Office users communicate with WHOIS by sending mail through the Wang Office gateway. The mail is addressed to BITNET and in the text the WHOIS commands are preceded with the line: to: whois@ukcc.uky.edu Some systems on campus will automatically register new users with WHOIS when they're added; with others you must add yourself. You can check your entry by sending the WHOIS command SHOW, and you can add yourself to the directory or change your entry with the WHOIS command NAME. For example: name Fred Flintstone would set your name in the directory to "Fred Flintstone." WHOIS records your network address as a part of your entry automatically, so you need supply only your name. You can also supply a telephone number for your entry with the PHONE command: phone 257-2900 You can remove yourself from the directory with the WHOIS command DROP, giving yourself an unlisted network address. If you have userids on several campus systems you should DROP the entries for all but the one you use as your home network address. This makes it easier for someone to decide which listed address should be used to contact you. You have control of your own directory entry. Other users can examine it, but only you and your system's administrator can change it or remove it. WHOIS checks common alternative spellings and nicknames when searching the directory. It also checks for partial matches. If you sent a query like this, for example: find fred WHOIS might respond with something like: * fred@ukcc Fred Nietzsche * fff@ukcc Fred Flintstone It's usually a good idea to begin searching with a first and last name, and then try more or less restrictive searches as necessary. WHOIS also has a GUESS command that tries to locate misspelled names, so, if FIND fails, you can try GUESS. GUESS works best with a single word, like a last name. WHOIS provides a HELP command that will give you a very brief summary of its functions. A listing of the WHOIS directory is published in the University of Kentucky Faculty-Student-Staff Directory each year, but the most up-to-date information is always available online. -- Dave Elbon ********************************************************************* COMMUNICATE FOR SUCCESS: USING E-MAIL & BULLETIN BOARDS EFFECTIVELY Faster than a speeding memo, more powerful than a ringing telephone, able to leap whole continents in a single bound, electronic communication is our superhero of the new age. FAX machines, e-mail, and bulletin boards are alternative tools for the perpetual goal of successful communication. E-mail can achieve great feats: attract attention, inform readers, sway opinions, express feelings, and get the right message across, but only if used properly. Used incorrectly, it can confuse or even alienate. Making effective communication your primary goal is the key to success. Start by selecting the best tool for the job; every communication method, including e-mail, has its strengths and weaknesses. Because of the speed, convenience, and informality of e-mail, we tend to equate it with verbal communication. However, since it is a form of writing, its advantages and restrictions are more like those of letters or memos. E-mail does not incorporate any elements of body language. You cannot tell by the tone of voice that the sender is joking. You cannot see by the furrowed brow that the receiver is confused. You cannot see skin color, age, appearance, or dress. Only words convey the message. Another difference between electronic and oral communication is speaker-listener interaction. E- mail is sent as lumps of complete thought to be read at the receiver's leisure. You lose the instant interaction that often clarifies oral communication, but you gain the ability to make complete statements without interruption and give the listener time to decide a thoughtful response. Since e-mail can be sent more conveniently than a letter or memo, the sender is tempted to send messages on whim, without weighing their implications. Unlike a phone call or hallway conversation, the mail message or bulletin board posting is permanent; it can easily be printed, reproduced, forwarded, and saved for future reference. Another key to successful communication is to have consideration for your readers. A well- organized, to-the-point message is more inviting to the reader than five screens full of long, single- spaced text. Here are some guidelines to help you to use the strengths of e-mail and avoid problems. GUIDELINES FOR EFFECTIVE E-MAIL COMMUNICATION * Keep effective communication as your goal. * Choose the right communication tool: telephone, e-mail, bulletin board, posted mail, campus mail, fax, in person, posters, skywriting, etc. * Be concise. * Organize your thoughts. * Never forget a human being is on the other end. * Ask for clarification before jumping to conclusions. Perhaps that seemingly outrageous message was meant to be funny or to convey a completely different idea. * Do not send mail or post a notice when angry or upset. * For the main body of your text, use lines less than 65 characters long because they are for the eye to follow. * Use uppercase text sparingly because it is more difficult to read and is needed for emphasis. Many readers consider capital letters the electronic equivalent of SHOUTING. * Use subheadings (all caps is fine) and lists to break up the text. * If you are attempting sarcasm or other humor, clearly indicate so. A common convention is to place a smiley face icon at the end of non-serious passages. Tilt your head to the left to view the following example :-) * Reading text on a person's computer screen without invitation is like reading papers left on their desk. A computer screen may look like a television set, but it isn't. MAIL GUIDELINES * Send a different message for each topic of discussion. The REPLY command is a convenient way to send an answer, but when changing topics, use the SEND command so you can change the subject title. * Use descriptive titles for the subject so tha messages are easier to file and retrieve. * When responding to a message, give some indication as to the content of the original message. Have you ever received a reply that just said "OK?" OK what? Why not, "OK, I can come next Wednesday?" BULLETIN BOARD GUIDELINES * Only post messages of general interest. If you can exchange the same information by mail, then it is probably not of general interest. * Clearly label the source of unoriginal text at the beginning of the passage. * Post a different notice for each topic of discussion. * Post a message to only one category, not several. Although people may read categories selectively, others are inconvenienced when they see the same message more than once. * When responding to a posting, read through all of the replies first to see if someone has already said what you wanted to. * When responding to a posting, summarize the original posting so that your readers understand the context. If you choose to include the original itself, delete all but the passages relevant to your point. Keep it as short as possible. * If you feel obligated to correct a posting's grammar or spelling, do so through a discreet mail message to the author--not through a reply on the bulletin board. * Don't post anything that you would regret saying in a room full of people. -- Sue Gier Editor's Note: This article was adapted from January 1991 issue of "The Computer Connection," James Madison University, and was made available by CCNEWS, a BITNET-based service of EDUCOM. ********************************************************************* BITNET: A CMS PRIMER There are lots of e-mail networks available, and BITNET (Because It's Time) is one of the most popular networks, worldwide. It's easy to use, once you learn a few simple basics. While this article discusses BITNET for the CMS user, BITNET can also be accessed from the Prime and the Wang systems. For more information, contact a Consultant in 110 McVey Hall (257-2249) and the online documentation. This article was written for new users of BITNET services, but it also includes helpful information for those of you who are already using BITNET. A quick perusal of the text here will familiarize you with the basic concepts behind BITNET and how to communicate with people through BITNET. A longer look will show you the many types of information services available in the network and explain how to access them. A companion online file to this article is BITNET SERVERS, which lists the currently available servers and services. A copy is available on the BITNET disk. To look at the BITNET disk GRAB BITNET ( F FL * * F BITNET FOR THE BEGINNER If you intend to make any sense out of this article, you should first have a basic understanding of some computer concepts: mainframes, userids, and the like. There's a chance you already understand these things. If not, go back, read some documentation on your system, and get comfortable with "logging on," "editing," and all those other fun activities. Then you can begin communicating through BITNET. The concepts we present here aren't terribly Earth-shattering, but you shouldn't dive into them totally unprepared. If you already understand computer networking, you'll find this section entirely dull and pedantic. We would advise you to skip to the next part, Messages. For the rest of you, we'll try to make this quick and painless. The word "computer" still scares many people. When BITNET is described simply as a "computer network," that one word can send chills up your spine. Sometimes a phrase like "communications medium" can make the technology a little more accessible. That's how we like to think of it. It's not some awful computer-techie sort of thing. Rather, it's a tool for communicating with people and exchanging information; just like your telephone, only a little more complex. This doesn't mean that there isn't a lot of gee-whiz technical stuff behind BITNET. If that's the sort of thing that tickles your fancy, you'll find it in BITNET. The rest of you, however, won't need to know the gory details in order to use BITNET effectively. That mainframe you log onto is connected to mainframes at other universities and institutions. The connection is usually a leased line, a special sort of telephone connection. You might say these computers are always on the phone with each other. Our particular network is what is known as a "store and forward" network. This means that if I send something from Kentucky to someone in Los Angeles, the computers in the network between Kentucky and California will store and forward it from computer to computer until it reaches its destination. In BITNET there's only one way from Point A to Point B. A small piece of the network might look like this: A -- B -- C | D --E -- F -- G -- H | | I -- J K -- L | M -- N These letters represent computers in the network, and the dashes between them are the leased lines. If I'm at A, and I send a file to someone at N, it would travel the following path: A - B - D - E - F - G - K - N Each of the computers in BITNET is called a "node" and has a unique name that identifies it to the other nodes. For example, one of the mainframe computers here has the nodename ukcc. You might liken this to a state or country abbreviation: In the postal service: KY = Kentucky In BITNET: UKCC = University of Kentucky Your userid in combination with the name of your node is your network address. It's usually written in the format userid@node (read "userid at node"). For example, the name of my node is YALEVM, and my userid is CONDON. Therefore, my network address is CONDON@YALEVM. If I know the userid@node of someone in the network, I can communicate with them, and they can communicate with me. The same goes for you. All you need to know are a few commands. MESSAGES There are three basic methods of communicating via BITNET: mail, message, and file. The reason to choose one over the other for a particular application will become clear after a little explanation. The message (sometimes called "interactive message") is the fastest and most convenient method of communication available through BITNET. It's the network's equivalent of a telephone conversation. The difference is that the words are typed instead of spoken. What you type is transmitted immediately (well, quickly) to its destination. In BITNET this destination is the network address (userid@node) of the person you want to contact. If the person you're contacting is logged on, the message will be displayed on their screen. If not, their computer will tell you so, and your message is lost forever. In other words, no one is there to answer the phone. The syntax to send messages depends on your computer and system software. People on VM/CMS systems would type something like this: TELL userid@node message For example: userid@node your message TELL KRISTEN@YALEVM Hi Kristen! Prime users would use the MESSAGE command to contact other Prime users, and the TELL command to contact users on other systems. UKCC's systems documentation has more information on TELL and its capabilities. When a message arrives on your screen, it will look something like this: FROM YALEVM(KRISTEN): Hello! It's been a while, no? Now for the disadvantages: Text sent by message must be short. In general, your message length can be one line about the width of your screen. In other words, you won't be sending someone a copy of your thesis via the TELL command. Also, you can only communicate with someone in this way when they're logged on. Considering time zone differences, this is often quite inconvenient. Lastly, there's the problem of links. If the connection to the node you want to contact is not up, you'll receive an error message, and whatever you sent is lost. However, this doesn't make the command totally useless. As you'll see later on, TELL is extremely helpful in accessing the various BITNET services. FILES Files are another way to communicate over BITNET. The text files and programs you store on your computer can be transmitted to users at other nodes. People on VM/CMS systems would use a syntax like this: SHIP filename filetype userid@node For example: SHIP BITNET USERHELP KRISTEN@YALEVM file you're sending recipient's address Prime users would use the SENDFILE command. These commands are useful for sending programs or large volumes of data over the network, but you shouldn't use them for your everyday communication. The mail utilities (covered below) are easier to use. People on VM/CMS systems would use the ACCEPT or RDRLIST commands to process files sent to them in this way. Check online HELP for more information on these commands. MAIL The other form of BITNET communication has been given a very apt name: mail (often called electronic mail or e-mail). Just like regular postal service mail (snail mail), you provide an address, return address, and text. Software for sending mail differs from site to site, but we may be able to shed some light on what most mail looks like and how it works. Mail files are really just specially formatted text files. One thing that makes them different is the mail header. This tells a BITNET system and your mail software that it's not a regular text file. It looks something like this: Date: Fri, 10 Sep 88 23:52:00 EDT today's date From: Ted Kord your address Subject: COBOL declared illegal subject To: Kristen Maryrose Shaw recipient's address An entire mail message would look like this: mail header Date: Fri, 10 Sep 88 23:52:00 EDT From: Ted Kord Subject: COBOL declared illegal To: Kristen Maryrose Shaw + ================================================================== + Have you seen the newspapers? Is this good news, or what? I think that the ramifications are | startling. This is one more step on the road to a higher civilization. We may make it out of the Computer Age yet. Or is it the Space Age? I keep forgetting . . . mail text Mail has a number of advantages. The size of a mail file is limited only by your long-windedness (though we don't recommend that you transmit anything longer than 3,000 lines). If the person at the destination address is not logged on, the message will be stored until they read it. If the links to that particular node are disconnected, your mail will be held until it can get through. Also, mail is the only way you can communicate with people in networks outside of BITNET. The disadvantage of mail is that it is, indeed, slower than messages. The longer your mail file, the longer it will take to get from Point A to Point B. If your mail is less than 100 lines you won't have to worry about that too much. By the way, there's documentation about UKCC's electronic mail facilities. BITNET Introduction: MAIL and MAILBOOK is available with the VIEW UKCC MANUALS command. SERVERS AND SERVICES One of the first things experienced BITNET users will tell you about is the variety of file servers, name servers, relays, and so on. They might describe them to you as "virtual machines" or "server machines." This kind of talk makes plenty of sense if you're a typical IBM techno-nerd, but for the novice this terminology might as well be Gaelic. Luckily, the concept is really very simple, despite everyone's efforts to make it confusing. A "server" is a userid much like yours. It may exist on your computer (node) or on some other BITNET node. The people who set up this userid have it running a program that will respond to your commands. This is a server. The commands you send and the way in which the server responds to them depends on the particular program being run. For example, the servers netserv@marist and listserv@bitnic offer different types of services, and so require different commands. The various kinds of servers are described later in this article. You can send your commands to servers in one of two formats: MAIL or MESSAGE. Not all servers accept commands via both formats, but this information is included in BITNET Servers. People on VM/CMS and Prime systems would send commands something like this: TELL userid@node command For example: TELL LISTSERV@BITNIC INDEX Many servers can also accept commands via MAIL. Indeed, some will only accept your commands in that format. The syntax for the commands you send remains the same. You send mail to the server as if you were sending the mail to a person. The text of your message would be the command. Some servers will take the command as the first line of a text message, others require it in the Subject line. Some servers will accept more than one command in a mail message, others will take only one. Here's an example of a mail message sent to listserv@bitnic requesting a list of files: Date: Fri, 10 Sep 88 23:52:00 EDT From: Rebecca Estelle Shaw To: Listserv ================================================================== INDEX Throughout this document we'll use examples where commands are sent to servers via message. However, for many of the cases we'll present, you have the option of using mail. The choice is up to you. There are two particularly confusing aspects of servers of which you should be aware. First, servers in the same category (say, file servers) don't always accept the same commands. Many of them are extremely different, and others are just different enough to be annoying. There are many approaches to setting up a server, and everyone is trying to build a better mousetrap. The second problem is that many servers fill two, sometimes three, categories of server. For example, listserv works as a list server and a file server. Many listservs have been modified to act as directory servers as well. FILE SERVERS Remember that a server runs on a userid much like yours. Like your userid, it has many capabilities, including the ability to store files. The program that a file server runs enables it to send you files from its directory, as well as a list of files available. These may be programs or text files. Those of you with PCs and modems would liken these servers to dial-up bulletin boards. You will generally send three types of commands to a file server. The first type is a request for a list of files the server offers. The second is a request that a specific file be sent to your userid. The third, and most important, is a HELP command. The HELP command is very important because it's one of the few commands that almost all servers accept, no matter what the type. Because the commands differ from server to server, you'll often find this indispensable. Sending HELP to a server will usually result in a message or file sent to your userid listing the various commands and their syntax. Keep some documentation handy until you're comfortable with a particular server. To request a list of files from a server, you'll usually send it a command like INDEX or DIR. The list of files will be sent to you via mail or in a file. For example: TELL listserv@bitnic INDEX To request a specific file from the list you receive, you would use a command like GET or SENDME. For example, to request the file BITNET USERHELP from listserv@bitnic you would type: TELL listserv@bitnic SENDME BITNET USERHELP In many cases, the files are organized into subdirectories or filelists. This can make requesting a file more complicated. As always, this makes it even more essential that you keep documentation about a particular server handy. Some file servers offer programs that you can run which will send commands to the server for you. DIRECTORY SERVERS Directory servers (sometimes called name servers) are offered for two reasons. One is to help you locate the network address of a specific individual, and the other is to help you find people in BITNET with specific interests. You might call them the phone books of networks. There are a number of directory servers in BITNET. Unfortunately, few of them accept the same commands or respond in the same way. Worse, there's no guarantee that an individual you're looking for is registered on a particular directory server. There is no central directory server or requirement for people to be registered in one. Given these problems, you might wonder what good these servers are at all. They're disparate, disorganized, and often difficult to access. However, if you have a good idea of who or what you're looking for, they can be useful. Let's say I'm looking for the network address of Scott Free. He may or may not be registered with one of many directory servers. Searching all of them would be time- consuming, considering the number of servers. However, this time I'm lucky, because I have some information: 1. Scott Free goes to Drew University. 2. The nodename for Drew is DREW. 3. There just happens to be a directory server at Drew: nameserv@drew The lucky point here is that Drew University has a directory server. There's a good chance that he may be registered there. I retrieve the documentation for nameserv@drew (remember the HELP command?) and send a query: TELL NAMESERV@DREW SEARCH/NAME Scott Free Unfortunately, there's no entry for Scott Free, and I'm stuck. I'll have to call Scott and ask him for his network address. Just because Scott didn't register himself with the server doesn't mean you shouldn't. Some name servers allow people at other nodes to register themselves. Others don't. More information on these servers is available in BITNET Servers and via their HELP commands. I'll use nameserv@drew as an example of how name servers take your registration, but you should note that these commands are specific to this server. The syntax to register myself would be: TELL NAMESERV@DREW REGISTER first last keywords For example: TELL NAMESERV@DREW REGISTER Chris Condon cars money I entered only two keywords there ("cars" and "money"), but I could have entered as many as five. These are useful when people make searches for groups of people with the same interests. For example, if I were looking on NAMESERV@DREW for people with an interest in "money," I would have used a command like this: TELL NAMESERV@DREW SEARCH/FIELD MONEY FORUMS, DIGESTS, AND ELECTRONIC MAGAZINES The idea of mailing lists has been given new life with the advent of computer networks. Most of us are on mailing lists, be they for magazines, bills, or those silly pamphlets you get from your Senator. Computers have brought a whole new degree of speed and function to mailing lists, as we'll see. In BITNET, mailing lists are used mainly to keep people with similar interests in contact. There are several formats in which this contact can take place. These are forums, digests, and electronic magazines. Forums are a good example of how the utility of mailing lists has been expanded in BITNET. Let's say you've subscribed to a forum for people interested in COBOL (gack!). How you could subscribe to such a list will be described later. Someone (anyone!) on the mailing list sends mail to a server where the list is kept. This server forwards the mail to all of the people in the forum. When mail from a forum arrives in your computer mailbox, the header will look much like this: Date: Fri, 10 Sep 88 23:52:00 EDT Reply-To: COBOL Discussion List Sender: COBOL Discussion List From: Ted Kord Subject: No More Perform-Through-Varyings! To: Daniel Lawrence Shaw ============================================================ This looks a little confusing, but there really isn't much to it. In this example, Ted Kord (From:) sent mail to the COBOL-L list address. This server then forwarded the mail to everybody on the list, including Daniel Lawrence Shaw (To:). Note the line named Reply-To. This line tells your mail software that when you reply to the note the reply should go to the list . . . meaning everybody on the list. People will, in turn, reply to your mail, and you have a forum. This is usually very interesting, but it can lead to problems. First among these is the volume of mail you can receive. If you're in a very active forum, you can get fifty or more pieces of electronic mail in a single day. If you're discussing a controversial or emotional topic, expect more. Many people have a tendency to "flame." The speed and immediacy of electronic mail makes it very easy to whip out a quick, emotional response, to which there will be similar replies. We advise you to take some time and think out your responses to forum postings before inadvertently starting a "flame war." Digests provide a partial solution to these problems. In this case, mail that is sent to a mailing list is stored rather than sent out immediately. At some point, the moderator for the list organizes and condenses all of the correspondence for the day or week. She then sends this out to the people on the mailing list in one mailing. The drawback with this setup is that it requires a lot of human intervention. If the moderator gets sick, goes on vacation, or quits, activity for a particular digest can come to a screeching halt. Electronic magazines take the digest concept a step further. These mailing lists actually mimic the organization and format of "real" magazines. BITNET is used as a convenient and inexpensive distribution method for the information they contain. The frequency of distribution for these electronic magazines ranges from weekly to quarterly to whenever-the-editor-feels-like-it. This is the most formal, structured form of BITNET communication. LIST SERVERS In the previous section we mentioned servers that are used to control mailing lists. As you might guess, a server that performs this function is called a "list server." Most of these have the terribly original userid of LISTSERV. One of these servers can control subscriptions to many mailing lists. The most difficult concept behind list servers is the difference between a listserv and its list-ids. When you subscribe to a mailing list, you send the appropriate command to a LISTSERV. When you want to communicate to the people on the mailing list, you send mail to the list-id. For example, there's a list named LIAISON. To subscribe to this list, you would send a command to LISTSERV@BITNIC. You could then correspond with people on that mailing list by sending mail to LIAISON@BITNIC. LIAISON is a list-id, a "satellite" of the LISTSERV. We mention this because many people make the mistake of sending commands by mail to list-ids. This annoys people to no end and creates a lot of unnecessary network traffic. To subscribe to a list, you would send the listserv a SUBSCRIBE command: SUBscribe listname your name In this example, Kristen Shaw is sending listserv@bitnic the command to subscribe to liaison: TELL LISTSERV@BITNIC SUB LIAISON Kristen Shaw If she had misspelled her name when entering a SUBscribe command, she would simply re-send it with the correct spelling. To delete her name from the mailing list, she would enter an UNSUBscribe command: TELL LISTSERV@BITNIC UNSUB LIAISON Those are the basic commands you need to know in order to access listserv controlled mailing lists. However, listserv has a multitude of features, so we encourage you to read the listserv documentation. Enter TELL LISTSERV HELP For more information or help with BITNET, contact a Consultant in 110 McVey Hall, 257-2249. -- Chris Condon Editor's Note: This article was adapted with permission from the BITNET Services Library. ********************************************************************* STUDENT CONSULTANTS' HOURS Summer student consulting is limited for only one site, 111 McVey Hall, at a very limited time during this summer. This schedule starts June 6 and ends July 31. Summer hours are: Monday - Friday 1:00 - 5:00 p.m. Monday - Thursday 7:00 - 10:00 p.m. -- Peggy Akridge ********************************************************************* TIPS FOR MANAGING YOUR DISK SPACE At one time or another, most of us have encountered the "Disk Full" message. It is especially annoying for this to happen when you're trying to save an important file. This is a common problem, and it happens to all of us. We all have a certain amount of cylinders where we store CMS files. At the Ready prompt, type Query DISK and you'll see several lines of information. The first line shows your own A disk, including how many cylinders you have, and on over to the right you'll see the percentage used. This will tell you much disk space you have and how much of it is being used. If your disk is more than 75% full then you'll probably need to get more cylinders assigned to your userid, or else delete unneeded files. Use 75% as a rule of thumb, but the fewer cylinders you have the lower that percentage will be. If you have only one cylinder you should think about adding more disk space when you get to 50%. If you have 300 cylinders you can probably get by at up to 95% full. There are two reasons for not having enough disk space. First, you may be filling up your space with files. Electronic mail is often a culprit for filling disks. Mail files, whether in NOTEBOOKs or individual files, all take up CMS disk space. Unless you are very diligent in discarding unneeded mail, your notebooks may be burgeoning. The other problem with disk space shows up when using packages like SAS and SPSS. These programs require lots of free space for work files. After the program completes you may be only 40% full, but while it's running you could easily be within a few bytes of exceeding your quota. If you have newsletters and digests in your notebooks which you copied to individual files, they would take up the same amount of disk space wherever they were. To increase your disk space, call Larry Johnson (257-2217) or Janet Hyatt (257-2212) in 130 McVey Hall, and tell them you want to add cylinders to your userid. You might also consider downloading large files, newsletters, or digests to diskettes, then deleting them from your CMS userid. This frees up a lot of space, and you can either look at the files on your PC or upload them to the mainframe again. You may get error messages from the MAIL command indicating that your disk is full, yet a QUERY DISK shows that you are not even close to full. What may be happening is you may have a very large notebook. Even though you're using only 65% of your space, there's still not room to work with it. One way to free some space is to type FLIST and see if there are any other files there that you can erase. At the top of the FLIST screen you can see the percentage of space used, so as you ERASE files you can see the percentage dropping. The Consultants in 110 McVey Hall, 247-2249, suggest@ukcc.uky.edu, will be glad to answer your questions about managing your disk space. -- Chris Corman ********************************************************************* E-MAIL ON UKLANS Mainframes and minicomputers process large amounts of data very efficiently, and microcomputers prepare wordprocessing documents and spreadsheets very efficiently. Microcomputers are being used more frequently to interface to these larger systems. In fact, it is more efficient to use microcomputers to connect to mainframes and to minicomputers than it is to directly cable dedicated terminals. Many departments within the University have made this discovery and have installed Local Area Networks (LANs). These LANs are tied to UKLANS via the LAN channel on the Ungermann-Bass broadband network. These LANs do not replace the mainframes and minicomputers; rather, they enhance a department's ability to do computing by providing a "fast lane" to these services and by providing a common platform for printing, sharing data, and obtaining data for both the Macintosh and the IBM PC /compatible user. Developing LAN standards is the responsibility of Computer and Network Services, a new department resulting from the merging of Communications Networking and Electronic Maintenance. E-mail has experienced explosive growth, especially over LANs. E-mail is becoming more popular on LANs because of the versatility it brings to the way we communicate. For example, imagine that you're working on a spreadsheet on your PC. You receive some electronic mail, but since you are not logged onto the host you're not aware of it, and it goes unanswered for hours. On the other hand, if you're on a LAN, you can load a memory resident program that will allow you to access the mail system immediately upon receiving mail, no matter what application you might happen to be running. CC:MAIL UK's LAN e-mail does not operate independently; it depends greatly upon the IBM 3090 and a SUN 3/160M. It does, however, provide an interface that is very user friendly. Currently, we recommend cc:Mail as the mail platform of choice. It provides Macintosh, DOS, OS/2, and Windows interfaces. Like most mail systems, cc:Mail allows you to compose some text, address it to another user, and send it on its way. It allows you to receive mail that is addressed to your mailbox (disk space set aside for the file that contains your mail). Most e-mail systems allow you to save mail messages to a folder or print them at a printer. cc:Mail for Macintosh, OS/2, and Windows provide the same set of services using a graphical user interface. Mail can be addressed or copied to a person, a mailing list, or a bulletin board. Mail may be blind-copied to a person or to a mailing list, allowing you to mail copies to individuals without the prime recipient's knowledge. Mail can also be sent with a "request receipt" attached. This feature sends a reply message back to the sender when the mail has been opened. Long gone are the days of "Oh no, I never received your memo." cc:Mail allows you to search through folders for mail from a particular sender, for keywords, and for specific dates. This becomes handy if mail needs to be retrieved quickly when its location, subject, or sender is a mystery. E-mail addressing has been a nightmare in the past, especially if mail is being sent to persons on other systems. In an attempt to ease this situation, we have combined the mail directories of the cc:Mail users and the Wang users on campus. WHO'S WHO E-mail requires dedicated attention. Charles Bynaker is the postmaster for UKLANS. Charles keeps the names database up to date, resolves any address conflicts, and adds new users as well as removing users that have left the University. He keeps the user interface current. Sean Casey is responsible for health of the e-mail system. He performs systems level work on the code and the hardware that connects UKLANS to the Internet. He keeps the system running smoothly. In addition to these two individuals, each LAN has a local post office that is maintained by the local systems administrator. For more information about UKLANS or about setting up your own LAN, call 257-LANS. ON TO TOMORROW There are nearly a thousand stations wired to LANs at UK, and we expect this number to double within the next year. E-mail is evolving at a matched pace. UKLANs process an average of 2,500 mail messages a week compared to 1,200 mail messages a week during November and December 1990. If this trend continues (and it will), e-mail via LAN connections will be as common in five years as e-mail via asynchronous connections is today. And we'll be ready. -- Gary Porter ********************************************************************* PRIME BULLETIN BOARD 1. I will be attending summer school in both sessions. Will my account remain open all summer? >>>Yes. Your student account will remain open until you leave the University. 2. What are the posted hours for Consultants? >>>Type HELP CONSULT to see what the consulting hours are at the individual sites. There will be limited hours of consulting during the eight-week session, and we will only be covering 111 McVey Hall during that time. 3. With three printers at the dorm site, we need more than just that trashcan, either a paper recycling bin or a dumpster. >>>Thanks for letting us know. We've put extra boxes at the dorm site until we can find a better solution. 4. Various terminals at these cluster sites don't work. I thought people used to come around and turn these things on periodically to see if they worked. You would think as much as tuition is now there would be a new set of terminals. >>>We're working on getting terminals repaired or replaced. We apologize for the inconvenience. 5. The toner cartridge on the laser printer in 111 McVey needs to be examined for possible replacement. >>>Thanks for letting us know; we've replaced it. Please report problems like this to an Operator at the Data Center for more immediate attention. 6. Excessive line noise on 2400 baud lines is being caused by some sort of line crossing. I picked up my extension phone, disconnected from the Prime, and could clearly hear two other people talking on my/another line. My connection was terminated when they hung up. >>>We're aware of the problem, and we're working to correct it. 7. The 2400 baud modems hang up with no warning. >>>We're aware of this, and we're working on it. 8. I was fooling around on the network and I entered L M, and the system told me it had no new messages for me. What is this? Thanks. >>>UKnet has the capability to send out broadcast messages to all terminals; however, we have never implemented this feature. The command L M stands for List Messages. 9. I need more disk space. What should I do? >>>That's easy; just contact Peggy Akridge (257-2237, peggy@ukpr.uky.edu, 100 McVey Hall) or Wayne Beech (257-2238, wayne@ukpr.uky.edu, 100 McVey Hall). 10. I was wondering if there was a way to make the OK prompt mean anything? I've read the Help files, but I'm at a loss to know how to have the prompt be something changing, like the time or where. >>>Changing your prompt via the PRIMOS command only gives you a choice between setting a string to represent your prompt (it does not change). For example, using "I am ready for your next command" for the OK prompt; or the OK prompt and some time information. If you'd like to make your prompt more meaningful you can use PSH and change your prompt to one of the currently supported strings. Enter HELP PSH for more information. 11. I'd like to see a C++ compiler on the Prime. I'm doing all my current work in C++. >>>Thanks for letting us know. We'll see what we can do for you. 12. Has the Finger server been changed? >>>Yes. It's faster, shows all users, and displays the correct last log on date/time for each process. Let us know how you like it. 13. Why is it that some programs that work perfectly are kicking the message status out of Prime Shell? >>>Thanks for letting us know; we've fixed it. 14. Help! I have used CHFN before to enter an office and phone numer, but now it keeps putting the office into the phone location. When I delete the information it places my directory path in the phone location. >>>Thanks for letting us know; we've fixed the problem. 15. Is it possible to edit the access on your top level directory? If so, how; if not, why? >>>It is not possible for students to change access to top level directories. First of all, it isn't necessary, and second of all, this keeps the access set the correct way so everything works as it should. ********************************************************************* SUGGESTIONS 1. When will we move to VM/ESA, the new Shared File System? Will this system introduce the concept of a root directory and subdirectories? >>>There is no definite schedule yet, but we hope to move to VM/ESA sometime this summer. VM/ESA supports the CMS Shared File System which includes multiple-level directories. Its use is optional, and many details remain to be worked out. 2. I will be abroad for a month during this summer. I will probably not be able to connect to the system during that time. Is there any way to have all the coming e-mails held for a specified time? Thank you for your help. >>>All incoming mail is now retained for a month. If you'll be gone longer than that you need to make arrangements to have it forwarded or handled in some other way. When leaving for an extended period remove yourself from mailing lists, especially those that generate a large volume of mail. 3. In a number of recent attempts to connect with ukcc, I have received the following message: UKCC- FDB Success. After several seconds of nothing happening, I receive another message saying that my connection has been hung up. I suppose this is minor as irritations go, but it is still irritating. Is there any way to avoid the dreaded FDB connection? >>>Unfortunately, that's a port with a cable problem. We've asked the network group to take it offline to UKnet until it can be fixed so you won't be bothered with it again. 4. Is there a way to bring the WangMailer up to date? Specifically, when people use the Wang to send mail to listserv discussion lists by using the REPLY function, it causes a mailer error which I assume is caused by the format that Wangmail uses. This is not compatible with most mailer setups, so is it not a good idea to modify Wangmail or to move those who use Wangmail for communication over to UKCC? >>>We have been testing a Wang SMTP gateway to replace our old Wang Mail Gateway. The new one has many fewer problems than the old one, and the local Wang support person has reported all of the problems we have found so far to Wang. (The old gateway had no support.) When a Wang user replies to a letter, the software includes the entire original letter in the text of the reply; however, it doesn't shift the old text to the right and add a character in column one as most mailers do. The extra headers in the text cause LISTSERV to think that the mail is looping, so it rejects the letter. This means that Wang users can't reply to a mailing list letter unless they explicitly delete or edit the included text. 5. I have continuing problems with receiving mail from the Wang. People complain that it is difficult to reply to my mail and to include my name in a memo when multiple people are on the initial list to receive mail. At the present time, I have an address on the Wang which is forwarded to my IBM userid. I would appreciate any help you can give me since the system sometimes notifies people that the mail is undeliverable but sometimes does not. Thanks. >>>We've been looking at various mail problems with the Wang for some time now, and we're actively testing a new Wang SMTP gateway. It fixes many of the old problems, but it has a few new ones. Your auto-forward Wang address probably still goes through the old Wang Mail Gateway, but we can't tell. I'm including a copy of this letter to the postmaster at UKWANG, so they can look into this, and contact you directly to try to solve your mail problems. 6. Is it true that the Wang sometimes generates incorrect return addresses on mail it sends out? Someone warned me about this, but I just wanted to doublecheck to find out what to look for in an incorrect address, and what to do to fix it when it does happen. Thanks. >>>The Wang Mail Gateway sometime generates an invalid header in a couple cases. If the Wang user is not specified as a network user in the Wang Office directory, then the To: will be missing from the header line. If the Wang user does not leave a blank line between the To: line entered and the first real line of text, the text will be concatenated with the To: header. All of the mail from the Wang Mail Gateway goes to the mailer at UKCC, which detects these two problems and forwards the letters to the postmaster. The postmaster sends the mail on with a copy to the sender and to the postmaster at UKwang. Both of these problems are fixed by the Wang SMTP gateway, which we're now testing. 7. I was trying to send an interactive message to someone at MOREKYPR via the TELL command, and I received the message that my interactive message couldn't be delivered. Am I using TELL correctly? If the user is logged off, will I receive that message? How can I tell if they are logged on or not? >>>MOREKYPR is a Prime system, one of several machines at Morehead. Since the Prime architecture is different, the messages are a little different from CMS (in particular, one userid can be logged on more than once on that machine). The error message you got just indicates that the message that you sent could not be delivered successfully to any process. The userid might have been non-existent, the userid might have been logged off, or the user may have suppressed their messages. 8. Since about 4:30 pm today I have had to wait about 8 to 10 seconds between each issued command and its execution, and return of control to my keyboard while logged onto UKCC. Earlier today I did not have this problem. It's as though the system were completely bogged down. I'm using ethernet through TELNET. Is the system so jammed up that it has trouble responding? Or is there some other reason for these delays of command execution? >>>We assume you are using CMS. If so, there is no system-wide problem now or in the past few hours. We haven't seen any response time problems over our connection. It sounds like a network problem, but we will investigate. 9. I've been having intermittent trouble with the FTP server for the last week or so. It seems to keep crashing on me. Any help you can give in making ftp more reliable, as it was before, would be appreciated! Thanks. >>>We managed to transfer that file, both in text mode and binary mode, but the FTP command abended when we tried to quit. By the way, the FTP command is the client side; the remote end is the server side. 10. I need to get a few e-mail names from EKU and WKU. Could you please tell me what their names are so I can post a note to their postmaster? Thanks. >>>The node names are EKU and WKYUVM. You can find some people at the other state universities by using the local WHOIS with the FIND AT command. For example: WHOIS FIND AT EKU John Doe WHOIS FIND AT WKU Mary Doe You can get a list of the nodenames valid after the FIND AT command by sending a QUERY LOCATIONS command: WHOIS Q LOCATIONS 11. What exactly happens to a batch job when I submit it to MVS? I'm trying to submit a job that should run no more than 20 cpu minutes, but it gets requeued to class=L and some other priority. What do I need to do to get this job to run? What are the different classes, and how are they determined? Why do some of my regular jobs run immediately and some take two hours before they enter the execute stage? How can I find out exactly when my jobs will run after I submit them? Thanks. >>>Jobs estimating more than 10 minutes of CPU time are put in class L, and an initiator is set to run class L jobs between 2:00 and 7:00 a.m. weekdays and all weekend and holidays. Jobs estimating more than 200,000 lines are put in hold Class C and are run at Operator discretion. Jobs estimating no more than 10 seconds CPU time and no tape mounts run as class S and there is usually no wait for a class S initiator. Jobs estimating between 10 seconds and10 minutes CPU time with no tape mounts are run class Z, and if the system is busy there may be a wait. Jobs requiring tapes run class A and there is usually a wait for a class A initiator except on weekends. The length of the wait depends on several factors, not the least of which is how busy the system is at the time. Within classes A and Z, jobs are prioritized within the job queue so that users requesting less CPU time are generally given higher priority than those requesting more. 12. Is there an online manual (other than Help) for REXX that can be printed, or is there a way to print the Help files? >>>Unfortunately, there are no online manusl for REXX. However, we are working on a way to print the Help files. 13. Where can I find information on using SYNCSORT to subset a large tape dataset to disk before processing with SAS under MVS? Thanks! >>>The Syncsort manual would have information on this. We have a copy in the Consulting Room for reference. 14. I'm trying to compile a Pascal program, and I'm getting an error that one of the maclib files cannot be found. EDCLIB MACLIB seems to be missing. I have the tcpmain 592 and ibmpas disks grabbed. Is there something else I should grab? >>>EDCLIB MACLIB is on the IBM C disk; try GRAB IBMC. 15. I would like to know how to access the SAS interactive menu like the IMSLIDF for IMSL routines. Thanks. >>>Try this: GRAB SAS 606 Help This will bring up the interactive screen. Use the Tab key to select menu items. 16. A more detailed explanation of the calendar workfile would be nice, like "how to recover if you are stopped from saving your calendar." I had a user who had made changes to her calendar, when she tried to save it, she got a message saying that her disk was full. After burning some files, she tried to go back into calendar and got a message saying she already had a workfile for calendar and to rename it or delete it. We went into her filelist and renamed the +1CALEND A0 file and then went back into Calendar. Of course, she had lost all her changes. Why was the workfile smaller than the original file? Was there something we should have done to merge the workfile with the original, so as not to lose her changes to the file? >>>The work file was smaller than the original because the disk ran out of space before it could all be written. The hard question is how to recover from that situation. That will require some thought and eventually some programming. Unfortunately, there wasn't anything you could have done to save the changes. 17. Quite often someone ships me a file whose name is the same as a file I already have. I would like to keep my own file, and accept the reader file under a different name. At the moment, that requires leaving the rdrlist, renaming my file, accepting the reader file, renaming the accepted file, and renaming my original file again. I could write an exec to perform all of these steps automatically, but it would be nice if the ACCEPT command would do it, especially since several other users have also expressed their desire for this feature. >>>Good idea. We'll look into doing something along those lines. ********************************************************************* UKCC SERVICE DIRECTORY McVey Service E-Mail Address Phone Hall Vice President, Information Services Eugene R. Williams DPS128@UKCC 257-3609 Assoc. VP, University Computing Services Dr. Douglas Hurley HURLEY@UKCC 257-2900 128 Director, Communications Services Doyle Friskney DOYLE@UKCC 257-6225 Director, Computational Sciences Dr. John Connolly CONNOLLY@UKCC 257-8737 324 Director, Distributed Services Janet Baynham DPS108@UKCC 257-1535 120 Director, Information Resources Dr. Jon Hesseldenz UKA045@UKCC 257-3904 230D Academic Consulting Services Lavine Thrailkill UKC105@UKCC 257-2257 121 CMS Consulting Bob Crovo CROVO@UKCC 257-2258 109 Complaints Carol Lotz LOTZ@UKCC 257-2213 129 Consultant for Remote Sites Wanda Dixon WANDA@UKCC 257-2206 115 Consulting Consultant on Duty SUGGEST@UKCC 257-2249 110 Database - IDMS Rick Chlopan DBA003@UKCC 257-2211 230E Data Center 257-2222 61 Data Entry Frank McCormick OPFRANK@UKCC 257-2216 72 Desktop Publishing Consulting Marguerite Floyd EDITOR@UKCC 257-2219 205 Disk Rental Janet Hyatt HYATT@UKCC 257-2212 130 Larry Johnson JOHNSON@UKCC 257-2217 130 Facilities Operations Joe Williams UKA048@UKCC 257-2231 122 Graphics Consultation Bob Williamson ROBERTT@UKCC 257-2227 207 Information Center Judy Kisil UKA041@UKCC 257-2241 222 Instructional Software Wayne Beech WAYNE@UKCC 257-2238 100 Local Area Networks Gary Porter PORTER@UKLANS 257-5267 Machine Room 257-2222 59 Management Information Systems Forrest Hahn UKA006@UKCC 257-2260 123 Memos and Manuals Consulting Room 257-2249 110 Micro Lab 257-6100 Network/Telecommunications UKT101@UKCC 257-2229 New Accounts Janet Hyatt HYATT@UKCC 257-2212 130 Larry Johnson JOHNSON@UKCC 257-2217 130 Numerical Analysis Consulting Anne Leigh ANNE@UKCC 257-2205 109B Optical Scanner - NCS Chris Corman CHRIS@UKCC 257-2243 109 Bob Crovo CROVO@UKCC 257-2258 109 Passwords Janet Hyatt HYATT@UKCC 257-2212 130 Larry Johnson JOHNSON@UKCC 257-2217 130 PRIME Information Peggy Akridge PEGGY@UKCC 257-2237 100 Program Documentation/Libraries Consulting Room 257-2249 110 Publications Office Marguerite Floyd EDITOR@UKCC 257-2219 200 Refunds Consulting Room 257-2249 110 SAS and SPSS Consulting Steve Thomson STEVE@UKCC 257-2259 120 Lorinda Wang UKC333@UKCC 257-2204 109B Security & Disaster Recovery Jack L. Coffman UKA051@UKCC 257-2273 218 Statistical Consulting Steve Thomson STEVE@UKCC 257-2259 120 Tapes to Borrow, Tape Storage Data Center 257-2222 61 Tours of UKCC Lavine Thrailkill UKC105@UKCC 257-2257 121 User Account Services Janet Hyatt HYATT@UKCC 257-2212 130 Larry Johnson JOHNSON@UKCC 257-2217 130 Vectorization Consulting Anne Leigh ANNE@UKCC 257-2205 109B ************************************************************************* UNIVERSITY COMPUTING ADVISORY COMMITTEE Douglas E. Hurley, Central Administration H. Clay Owen, Central Administration D. Wesley Otis, Community Colleges James W. Phillips, Community Colleges Raphael Finkel, Lexington Campus Keh-Feh Liu, Lexington Campus N. Clare Detraz, Medical Center David A. Nash, Medical Center T. Earle Bowen, Ex Officio Ben W. Carr, Ex Officio John Connolly, Ex Officio Wimberly C. Royster, Ex Officio Eugene R. Williams, Ex Officio *************************************************************************