** ** ****** ** ** ******** ** ** ***** ** ** ** * ** ** ** *** ** ** ** ** ** * ** ** ** * **** **** ** * ** ** ** ** ** **** ** ** ** ** ** *** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** ** * ** ** ** ** ** ****** ** ** ** ***** ***** ** ** ** ****** ****** ***** ** **** ******** ****** ****** ** ** ** ** * ** ** * ** ** ** ** ****** **** ** ** ** ** **** ****** ** ** ** ** **** ** ** ** ** ** ** ** ** ** ** ** ** * ** ** ** ** ** ** ** ****** ***** ** **** ** ****** ** ** **** KY REGISTER **** KY REGISTER **** KY REGISTER **** KY REGISTER *** MARCH 1991 TABLE OF CONTENTS UKCC Short Courses . . . . . . . . . . . . . . . . . . . . . . . 38 New Micro Lab . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Computers and Health . . . . . . . . . . . . . . . . . . . . . . 103 Prime Bulletin Board . . . . . . . . . . . . . . . . . . . . . . 308 Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . 660 Services Directory . . . . . . . . . . . . . . . . . . . . . . . 793 *********************************************************************** UKCC SHORT COURSES The following short courses are free to all UK faculty, staff, and students, but preregistration is required. If you register for a course and then find that you can't attend, please cancel your registration by calling 257-UKCC. Failure to do so may jeopardize your right to register for future UKCC short courses. There are several ways you can register, depending on the class: * You can register online -- some classes require online registration. Just enter VIEW UKCC SHORTCOURSE on your CMS account and follow the menus. * You can register by calling 257-UKCC (this is Voice Mail Exchange; your registration will be confirmed by phone within five days). Many of these classes don't require any knowledge or experience with any computer system. If there are prerequisites for a particular class, they'll be listed in the class description. If you have questions about class content or bypassing prerequisites, call the instructor for that class. USING AIX ON THE IBM 3090-600J March 11 1:00 - 3:00 p.m. 327 McVey Hall AIX is an UNIX system designed for the IBM 3090. We will begin with the basics and progress quickly to an overview of its advanced features. Topics will include using the IBM 3090's vector architecture, interfacing to a workstation, using X-windows, and a review of available software packages. Your instructor will be Alan Audette (257-2191, alan@ukcc.uky.edu), and online registration is required. PROTRAN & ELLPACK: TWO PACKAGES FOR SOLVING PARTIAL DIFFERENTIAL EQUATIONS April 8 1:00 - 3:00 p.m. 327 McVey Hall Both of these packages offer a non-procedural language for solving PDEs. They are relatively easy to use and include graphic output of solutions. You will learn how to use them and actually solve some sample problems. Enrollment is limited to ten. Online registration is required; your instructor will be Alan Audette (257-2191, alan@ukcc.uky.edu). *********************************************************************** NEW MICRO LAB A second major micro lab is now available for all UK students, faculty, and staff. The new lab is located in the UK Nursing Building on Rose Street, in the audio-visual library on the sixth floor. The lab's hardware includes Apple Mac IIsi and ci computers and IBM PS/2 computers, Apple LaserWriters and IBM laser printers, scanners, and CD ROM equipment. Software includes WordPerfect 5.1, Microsoft Word, MacWrite II, PageMaker 4.0, Lotus 1-2-3, Microsoft Excel, dBase III, and more. For more information, stop by the lab or contact them at 258-4233. *********************************************************************** COMPUTERS AND HEALTH: ISSUES AND PROTECTIVE MEASURES Within the past year, substantial media attention has been directed at the potential adverse health effects of long-term computer use. Unfortunately, long-term effects require long-term studies, and much research in this area is either incomplete or inconsistent. Nevertheless, because so many students, faculty, and staff are spending more and more time -- both on campus and at home -- working with keyboards and video display terminals (VDTs), and because some health effects are thought to be cumulative, we believe it is important for all computer users, lab managers, and supervisors, to be aware of these issues and the protective measures that can be taken "while the jury is out." One set of issues concerns workstation design, setup, and work habits. The City of San Francisco, which recently enacted worker safety legislation, cited research by the National Institute of Occupational Safety and Health into VDT operator complaints of eyestrain, headaches, general malaise, and other visual and musculo-skeletal problems as the rationale for imposing workplace standards, to be phased in over the next four years. A second set of issues relates to suspected radiation hazards, including miscarriage and cancer. A special concern with radiation is that nearby colleagues could be affected as well, since radiation is emitted from the backs and sides of some terminals. ERGONOMICS Most people can ride any bicycle on flat ground for a short distance with no problems. On a fifty-mile ride over hilly terrain, however, minor adjustments in seat height, handlebar angle, and the like can mean the difference between top performance and severe pain. Similarly, occasional computer users may notice no ill effects from poorly designed or badly adjusted workstations, whereas those who spend several hours a day for many years at a terminal should pay careful attention to ergonomic considerations. The key to most workstation comfort guidelines is adjustability -- to accommodate different body dimensions, personal workstyle preferences, and the need to change positions to avoid fatigue. A recommended working posture shows the body facing the keyboard and terminal, back straight, feet flat on the floor, eyes aligned at or slightly below the top of the screen, and thighs, forearms, wrists, and hands roughly parallel to the floor. Achieving this posture may require: * A chair with a seat pan that adjusts both vertically and fore-and-aft, an adjustable height backrest, and adjustable tilting tension * An adjustable height worksurface or separate keyboard/mouse tray (note that many keyboard trays are too small to accommodate a mouse pad, leaving the mouse at an awkward height or reach on the desktop). * A height adjustment for the video display (a good use for those manuals you haven't read yet!). * An adjustable document holder to minimize head movement and eyestrain. * Foot rests, arm rests, and/or wrist rests. Studies show that many people are unaware of the range of adjustments possible in their chairs and workstations. If you're experiencing discomfort, experiment with adjustments or try exchanging chairs or workstations with colleagues. A posture cushion may also prove helpful. (Some people have been advised by their physicians to use a backless "Balans" chair, which minimizes compression of the spine and shifts the body weight forward with the aid of a shin rest. This posture may be uncomfortable, however, since it requires stronger abdominal and leg muscles than conventional sitting positions. The Balans chair is not recommended for overweight people.) LIGHT AND GLARE Eye strain and headaches are often a product of improper lighting. Ideally, terminal screens should be positioned at right angles to windows and artificial lights. That is, light sources should be neither directly behind the monitor nor behind the operator. Lights positioned to shine on the ceiling or incandescent task lighting are recommended. Other options include closing blinds and purchasing non-glare screens. If you wear glasses or contact lenses, be sure your physician is aware of the amount of terminal work you do; in particular, bifocals are not recommended for extensive terminal work. BREAKS AND EXERCISES Working in the same position for too long causes tension build-up and is thought to increase the risk of newly recognized repetitive motion injuries, such as carpal tunnel syndrome. Therefore, change postures frequently, perform other work interspersed with computing (some studies recommend a ten to fifteen minute break from your keyboard every hour), and do exercises such as tightening and releasing fists and rotating arms and hands to increase circulation. RADIATION For at least a decade, concerns have been raised about possible effects of radiation from video display terminals, including cancer and miscarriages. Earlier fears about ionizing radiation, such as x-rays, have been laid to rest, since these rays are blocked by the glass screen. More recent controversy surrounds very low frequency (VLF) and extremely low frequency (ELF) electromagnetic radiation. Although epidemiological studies have been inconclusive, researchers have discovered a number of ways that electromagnetic fields can affect biological functions, including changes in hormone levels, alterations in binding of ions to cell membranes, and modification of biochemical processes inside the cell. It's not clear, however, whether these biological effects translate into health effects. Until more conclusive research is published, it should be noted that magnetic field strength diminishes rapidly with distance. Thus, to reduce exposure, consider the following recommendations published recently by Indiana University Computer Services (based on a July 1990 "MacWorld" article): * Maintain a distance of 28 inches or more from the video screen. Beware of selecting fonts with small point sizes that require you to stay closer to the screen. * Maintain a distance of 48 inches or more from the sides and backs of any VDTs. Remember that magnetic fields penetrate walls. A different form of radiation, static electric, can cause discomfort by bombarding the user with ions that attract dust particles, leading to eye and skin irritations. Anti-static pads, increasing humidity, and grounded glare screens are effective remedies for these symptoms. FINAL THOUGHTS Massive computerization of offices, laboratories, dormitories, and homes represents a fundamental change in the way many of us work and communicate. It would be surprising if there were no adverse effects from such profound changes. It would also be surprising if all public policy debates were based on sound scientific evidence, rather than parochial politics and media exposes. But, as Penn State Univer- sity bioengineering professor Kenneth Foster has written, "One difficulty is that 'safety,' if considered to be the absence of increased risk, can never be demonstrated. A hazard can be shown to exist; absence of hazard cannot." Individuals, departments, and schools will have to weigh the evidence and make their own decisions about protective measures to take to minimize the risks of computing. A reading list is provided below. SUGGESTED READING Brodeur, Paul. "Annals of Radiation: The Hazards of Electromagnetic Fields." The New Yorker. Three part series: June 12, 1989, pp. 51-88; June 19, 1989, pp. 47-73; June 26, 1989, pp. 39-68. Brodeur, Paul. Currents of Death: Power lines, computer terminals, and the attempt to cover up their threat to your health. New York: Simon and Shuster. 1989. Brodeur, Paul. "The magnetic field menace." Macworld. July 1990, pp. 136-45. City of San Francisco. Municipal Code, Chapter 5 (Health Code), Article 23, as amended. December 10, 1990. Foster, Kenneth R. "The VDT Debate." American Scientist, March-April 1986, pp. 63-68. Lewis, Peter H. "Are Computer Safety Laws Taking the Right Track?" The New York Times, January 6, 1991, p. F8. Hembree, Diana. "Warning: Computing can be hazardous to your health." Macworld, January 1990, pp. 150-57. Morgan, M. Granger. "Expos treatment confounds understanding of a serious public-health issue." [review of Brodeur] Scientific American. April 1990, pp. 118-23. Pool, Robert. "Electromagnetic Fields: The Biological Evidence." Science, Sept. 21, 1990, pp. 1378-81. Sheehan, Mark. "VDT Health risks: What to do while the jury's out," University Computing Times (Indiana University, Bloomington), May-June 1990, pp. 16-17. Available from LISTSERV@BITNIC.BITNET as file, VDT SHEEHA_M. Sheehan, Mark. "Avoiding carpal tunnel syndrome: A guide for computer keyboard users," University Computing Times (Indiana University, Bloomington), July-August 1990, pp. 17-19. Available from LISTSERV@BITNIC.BITNET as file CTS SHEEHA_M. University of Pennsylvania Office of Environmental Health and Safety. "Health Issues and working with VDTs: a summary of the literature." Penn Printout, December 1988, pp. 10-11. University of Pennsylvania Office of Fire and Occupational Safety. "Safety Bulletin #32, Video Display Terminals." July 1990. University of Pennsylvania Office of Risk Management. "Policy 2608: Occupational Injury or Illness." University of Pennsylvania Financial Policy Manual, December 1986. -- Kimberly H. Updegrove & Daniel A. Updegrove Editor's Note: This article was adapted from the February 1991 issue of "Penn Printout," the newsletter of the Office of Information Systems and Computing at the University of Pennsylvania, Philadelphia. It was made available by the CCNEWS electronic list, a Bitnet-based service of Educom. *********************************************************************** PRIME BULLETIN BOARD 1. Can the no smoking policy be enforced? Some people seem to think that because it's late at night, or because there are only a few people around that it's okay to stink up the room. Smoking is optional; breathing is not. I'd appreciate something being done about the situation. >>>Smoking in 103 and 111 McVey or at any of the Cluster Sites is not permitted. This is to protect the equipment and for the comfort of users. There are ashtrays outside both 103 and 111 McVey Hall, and smoking is allowed in the hallways of McVey Hall. 2. The people who use the Student Center Cluster Site are slobs, and have left tons of trash around the terminals. >>>Smoking, drinking, and eating are not allowed in any of the Users' Rooms or Cluster Sites. 3. Is there something that can be done about users playing those games on the terminals in McVey? It wouldn't be so bad if they didn't play for hours and hours. Since McVey is where the laser printers are the terminals there should be used for academic purposes. I have had to go across campus to find a terminal so I could do my assigned homework. >>>Please do not use telnet ports to access games on remote machines. We need them for local access, and there aren't enough of them. 4. I just read something to the effect that night rates and weekend rates will be introduced soon. Does this mean that users during weekends and at night have to pay a fee? I was given the impression that we have unlimited use of the computer when I applied to join UK. >>>There are already night rates and weekend rates; the message that your counters have been reset generally means that the rates have changed. Some Prime users pay, others do not. Either way, we must account for the time used on the Prime, and we account according to the rate that is in effect at the time. Prime use is generally free for students, so don't worry. 5. At 12:22 p.m. on Saturday, room 208 of the Student Center was closed and locked. This room is supposed to be open from 10:00 a.m. to 10:00 p.m. every Saturday. In fact, I don't see why this room should ever be closed. If the Student Center is open, room 208 should be open. If the Student Center is closed, no one can go in this room anyway, so why lock it? Either change the hours listed in the help file for Hours, or keep the room open at the times listed. >>>We'll look into why the Student Center is locking the doors to room 208. The hours listing in the HOURS helpfile are what was given to us by the Student Center as to when the room would be available. We apologize for any inconvenience. 6. It would be helpful to have at least a few hours of consulting on Saturdays. Would it not be good to take an opinion poll on this matter to gauge if the response justifies any such measure? >>>We have, in the past, monitored usage of the computers on Saturdays. Because of the relative low usage on that day we decided not to offer consulting because of the expense involved. 7. There's a row of dead terminals in 111 McVey Hall. >>>Thanks for letting us know. An NIU was broken and has now been replaced. 8. 9600 baud modems do not answer or they're answering the wrong lines. >>>We're aware of the problem, and we're working to correct it. We apologize for the inconvenience. 9. When trying to send a file with Kermit, I'm receiving a garbled prompt. Has something been changed on the system? >>>We have had several complaints about Kermit; we're working on it. 10. All the telnet ports are in use again. Maybe another NIU could be dedicated? >>>All telnet ports are temporary until we convert the entire system to tcp/ip. 11. How can I read the "Register" on the Prime? >>>Just enter VIEW REGISTER. 12. How can I print a helpfile from the new help system? >>>We are working on a way to print Help files. The new Help system does not make provision for this. Until something better can be set up, use the RECORD command. 13. Is there any way to do a keyword search in the new Help system? I don't have time to go through the whole alphabet 15 commands at a time. >>>You can type HELP command where command is the topic you want help with, or type HELP letter(s)@@ to see help that starts with the letter(s) you specified. 14. The problem I've been having with the new Help system is that whenever I type HELP keyword, I get "not a known keyword in this database." Have some keywords just not been entered into the database yet? >>>If it says "unknown keyword," there is no help for it. If it is a command you used to get help for, please let us know. If you know part of the keyword, use the wildcard character to finish it. For example, to get a list of help that starts with the letter R, type HELP R@@ 15. If the Help system is so sensitive to terminal types, it should adopt a better scheme for updating the screen. There is no use in having to clear the entire screen when viewing keywords or topics for a search. Just clear half of the screen, or just the region where the keys appear. >>>This is a new product, and we're confident there will be many enhancements as new releases become available. 16. I cannot find the Help files anywhere for COMPRESS on the Prime. I am looking for the option that automatically deletes the orginal file after creating the compressed file. >>>Thanks for letting us know. Help for COMPRESS has been added. 17. I was unable to find help on PASCALG. There used to be one. >>>For help on PASCALG, HELP PASCAL and you will see it as a sub-topic for PASCAL. 18. The help function on PHONE, '/h', is not working. I tried the '/h' and '/H', and I believe the WHO function on PHONE is not working either; however, one can exit with a /Q. >>>This has been fixed. 19. I had a global variable set up so that I could emulate a vt100. Now it is not on there since they changed my pr to uk! I guess I will have to get someone to set it up again unless someone can send me some mail on how to do it again. >>>The TSET command can set up your global variables. Type HELP TSET for more information. 20. I have been using VT52 emulation on the editor for almost a year now and all of a sudden out of the blue the arrow keys won't work in it anymore. What happened? >>>Sorry, the editor is one of the few things we did not change. Take a look again, and check with Wayne Beech at wayne@ukpr.uky.edu, 100 McVey Hall, 257-2238 if you're still having problems. 21. What's up with Prime the past day or so? It just took me 40 seconds to FINGER someone! >>>When you experienced this delay, accounting information was being updated, so FINGER had to wait until the update was finished to get the information. We apologize for the delay, but things should be back to normal now. 22. Is there a command I can give to delete everything in my directory at once? I need to clean out files left from last year? >>>Yes, but use it carefully. The command is DELETE @@ -ng -no_verify. 23. Can users of a.ecc send mail via Bitnet/KECNET? I have a friend who would like to send messages to the node at Morehead State. Is this possible? >>>If your machine is already on Bitnet, you can send mail to Morehead State University. Their nodes are morekypr or morekyvm. 24. Is there any way to find out if there is a back-up of e-mail? Sometimes such a back-up of mail occurs when I communicate with people on other campuses. Also, I sent a number of letters to Dartmouth this past weekend but none of them arrived until Monday morning. Is this normal? >>>Mail normally leaves this machine (and campus) within seconds of your sending it. We are unaware of any problems on our end that would affect mail, but any number of machines or networks through which mail travels could have been down or busy. The IBM 3090 was down most of Sunday morning, and that would have slowed our Bitnet traffic somewhat. 25. How do I change my password in the a.ecc system? >>>Assuming that this is one of the engineering 3b systems running some form of Unix, look at the manual pages first for "passwd". This should give you all of the full details. Changing your password may look like this: > $passwd > Changing password for YOURNAME. > Old password: xxxxxxxx > New password: xxxxxxxx > Re-enter new password: xxxxxxx Note: When typing the passwords, characters will not display. 26. Why will no one tell me why KECNET is down? I hate to yell, but I've asked several times. >>>There have been lots of line problems that would affect KECNET. These have been sporadic and should not cause a permanent problem. Can you be more specific as to the times you have the problem? 27. Does Prime have Zmodem? Also, why is it that I had insufficient access rights to post a gripe at first? >>>We do not support Zmodem on the Prime. The message you got indicating insufficient access rights was because you were attached to a directory where you had no right to create a temporary mail file. You were then moved back to your login dir, and allowed to proceed sending mail. You got messages indicating this. After the mail was sent you were attached back where you were at. You also got a message indicating this action. 28. What is an access violation? >>>This occurs when you try to access memory for which you have no authority, generally a program bug with different sizes of arguments to subroutine calls. 29. Why did it say that I was at access level 5, and to use RLS to return to normal? >>>Under Primos there are various levels for your commmand stack and you can move between these, i.e., you can be running a program at level 1, suspend it (which moves you to level 2), then do something else and return to level 1; or suspend the level 2 process and move to the next level...and so forth. Every 5 levels you are reminded where you are , and how to start over (because typing ctrl-P, or pressing the Break key, moves you through the levels). Most users press the Break key because they're hung up, or lost, or in a loop, so they keep building levels they need or intend to use. 10 is the highest level you can go. If you ignore the message at level 5, you'll get another one at level 10. If you then press the Break key again, you're forced to either type RLS, to back up one level, RLS -ALL to back up to level 1, or ICE (which is not recommended) which reinitializes you as if you had just logged on. 30. Is it okay to look in directories and at text files? >>>From your userid, you can look at anything you have access to. If you accidentally get someone else's userid, you should not look at their files or at any files they have access to. Type HELP POLICY to learn more about our computer policies. 31. If I am still within the bounds of legality, how do I get access to some of those systems? >>>You can FTP or TELNET to those sites. Of course you will need a userid to access them, and you would have to ask the administrator of each machine to set up the userid for you. (Note that the sites you have addresses for may be on campus, or across the world.) 32. Whatever happened to the Christmas break telnet conversion on UKnet? >>>There are still more changes we need to make before we can convert. 33. I was just wondering how difficult it would be and how beneficial it would be if when someone is FINGERed, if this person is on, it would display their user numbers as well as their userid. It's not a big deal, but some may enjoy not having to finger (said account) then having to message -stat (said account). >>>Good idea; we'll look into it. 34. I get an "area full error" whenever I add an abbreviation. >>>This means you have used all the space allocated for your abbreviations; you can have up to approximately 200. This is approximate because the number of abbreviations is not the problem, but the size AND number is the problem. You have a number of abbreviations that expand to rather large command lines. Try removing old abbreviations or shortening some of the ones you have. For example, you have a lot of abbreviations pertaining to ftp: ftp1 ftp nnn.nnn.nnn.nnn ftp2 ftp nnn.nnn.nnn.nnn and so on You could just enter the ip numbers in the abbreviations (as NON- command abbreviations), and then issue the FTP command using the abbreviation instead of the ip number. For example: ab -add ftp1 nnn.nnn.nnn.nnn then you could ftp ftp1 where the ip number will be substituted for ftp1. In this case, it will only save you three bytes in your abbreviations space, but added up, this may extend the size of your abbreviations file to six or more new abbreviations. 35. Kermit on the Prime is extremely slow; need to re-write for 8-bit transfers or replace with x-modem or some other protocol. Everyone has access to x-modem, y-modem or z-modem. Why keep such a slow protocol as 7-bit kermit? >>>If you know of a source for Prime machines for anything other than Kermit, let us know. 36. When using ftp here recently, it wouldn't let me connect because of a host-controller error. It said that an ICE should be done on my account. What is this? >>>ICE reinitializes your working space to what it looked like when you logged in. You should only have to do this on rare occasions. 37. Ftp doesn't seem to recognize host names. >>>There were SURAnet problems that prevented host name lookups. We've corrected the problem. 38. Can you tell me how to kill a process on Prime? >>>Find out the user number of the process to kill, and type LO-usernum. 39. How can I change my ACL for my main directory. I've tried everything. >>>You cannot change the acl on your main directory; there is really no need. If you let us know what you're trying to do we will show you how. 40. No buffer space available. >>>The no buffer space problem has been corrected. We were having tcp/ip problems. 41. How come when I spool a file to the laser printer with the -no_header option, I get a PostScript error message? Also, when I spool a file to any printer, the first line of the file is printed at the top of every page. What's causing this? >>>We will investigate the PostScript error when using the no_header options. The first line of the file (be it blank or text) is used as the page header. There is no easy way, other than modification of the spooler, to remove this. If you want a blank line, the best thing to do is leave the first line blank in the file to print. *********************************************************************** SUGGESTIONS 1. Port UKCCB-866 gives no response. >>>We're having problems with a group of eight ports 860-867 -- sometimes they work and sometimes they don't. Thanks for letting us know. 2. When there are network or computer troubles at UKCC, it would be nice if you could let everyone know that this is happening! How can you let users know? Voice Mail will let you set up multiple recipients. A person just has to make one phone call to let everyone know that there is a problem with the system and/or network, and an additional phone call later will let everyone know when the problem has been solved so that work can be resumed as soon as possible. Announce the service in the "Kentucky Register" and on VIEW. >>>Thanks for the suggestion. Whenever we have operational problems, we try to notify as many people as possible. Depending on the nature of the problem, it's sometimes difficult to contact everyone. We'll continue to look for ways to improve our notification process. 3. Do you have any e-mail policies about k-12 use or small business use for Internet or Bitnet? If so, could you please send me copies? I need to write such a policy and am hoping for a model. Thanks. >>>Each Internet network has its own policies. For information about Bitnet, check out the Bitnet disk. Enter GRAB BITNET and read the file CREN POLICY. The postal address for CREN is CREN Information Center Suite 600 1112 Sixteenth St., NW Washington, DC 20036 (202) 872-4200 4. Is it possible to update the online Kermit manual? The current 1985 version is a little old, is it not? >>>We do have an updated manual for IBM PC Kermit, and we'll put it online for you. 5. A class here at LCC is using a statistics package under VM. When a screen of information is displayed, a "More..." message appears at the bottom of the screen. When a student presses the Escape key to go to the next screen, a delay of up to sixty seconds occurs before the next screen is displayed. Is this a reasonable delay? Is there some other way to clear the screen and go on? Any suggestions would be most appreciated. >>>If you're using a tvi910p coming in over UKnet to UKCC via the 7171 protocol converter, use the Clear Space key, not the Escape key, to clear the screen. A "More . . ." message clears by itself in sixty seconds. 6. I was trying the following command without success: VIEW NETNEWS COMPUTERS NETWORKS NCSA_TELNET. VIEW shows that such a subject category does exist but it cannot find files. Can you please fix it? Is there a list somewhere showing all the addresses for the listservers? UKCC subscribes to most of them and should have some idea about the addresses I would like to subscribe directly to some of them. I know that UKCC prefers only one copy on the system and you discourage everyone to subscribe to listservs individually. However, I am using UKCC just to forward all incoming mail to my machine and will not eat up large reader space. My mailer does not like some of the addresses and I have to subscribe to listservs through UKCC machine. >>>The command you used was correct for viewing the NCSA Telnet information on View netnews, but there isn't anything there to see. We'll investigate that. There is a list of lists available from the listserv at BITNIC. 7. I would like to change the colors I see in the helper windows from the hideous default colors. How may I do this? >>>It can't be done yet, but we're looking into it. 8. HELPER has been improved to the point to where I am now using it most of the time. However, there are two occasions when I am forced to exit it: when I want to execute a FORTRAN program that uses subroutine libraries, and sending files to the printer as a group. Another minor annoyance is the way after a message or a group of messages are received by the message buffer, other messages appear to be prevented from entering the buffer until the first messages are read. As a result, I sometimes have to go back and forth between the message screen and the menu screen in order to read all the messages. Perhaps the message buffer is too small. >>>Thanks for your comments about HELPER. We're working on the problem of using subroutine libraries with HELPER. What commands do you use to print files as a group? We'd like to support that, and it's helpful to know what people are doing now. As for the buffer question, it isn't the size of the buffer, but an artifact of the way messages are processed. We'll check into it. 9. How do I use the SELECT LIBRARIES option in the program development menus? >>>That's still under development, and what you see there is only a partial implementation. 10. In the templete for printing a file, doesn't the TRANSLATE (CONTROL CHARACTERS) option activate proper translation of FORTRAN carriage control characters? If not, this should be an option, too. >>>Carriage control characters are recognized automatically in LISTING files and a few other filetypes. The TRANSLATE option is for removing unprintable characters. 11. A capability for user customization, such as adding menu items and even full menus, would be highly desirable. It would also be nice if we could define mnemonic "shortcut" commands, that would take us directly to our most commonly used menus. I know the current capability uses a decimal point preceding sub-menu numbers, but I'd like something a little more intuitive. >>>Good idea; we'll look into it. 12. The SUBMIT command does not check that the ROUTE specification is a valid one (the documentation very clearly points this out). Because the wording in the documentation does point out that the ROUTE specification is not verified, it appears that the programmer made a conscious decision not to do that check. Would your views have changed any since that decision was made so that you might consider incorporating code similar to that used in NETCHECK EXEC to add a destination check to SUBMIT EXEC? >>>Thanks, we'll look into it. *********************************************************************** SERVICES DIRECTORY McVey Service E-Mail Address Phone Hall Vice President, Information Services Eugene R. Williams DPS128@UKCC 257-3609 Assoc. VP, University Computing Services Dr. Douglas Hurley HURLEY@UKCC 257-2900 128 Director, Communications Services Doyle Friskney DOYLE@UKCC 257-6225 Director, Computational Sciences Dr. John Connolly CONNOLLY@UKCC 257-8737 324 Director, Distributed Services Janet Baynham DPS108@UKCC 257-1535 120 Director, Information Resources Dr. Jon Hesseldenz UKA045@UKCC 257-3904 230D Academic Consulting Services Lavine Thrailkill UKC105@UKCC 257-2257 121 CMS Consulting Bob Crovo CROVO@UKCC 257-2258 109 Complaints Carol Lotz LOTZ@UKCC 257-2213 129 Consultant for Remote Sites Wanda Dixon WANDA@UKCC 257-2206 115 Consulting Consultant on Duty SUGGEST@UKCC 257-2249 110 Contingency Planning & Security Jack L. 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Hurley, Central Administration H. Clay Owen, Central Administration D. Wesley Otis, Community Colleges James W. Phillips, Community Colleges Raphael Finkel, Lexington Campus Keh-Feh Liu, Lexington Campus N. Clare Detraz, Medical Center David A. Nash, Medical Center T. Earle Bowen, Ex Officio Ben W. Carr, Ex Officio John Connolly, Ex Officio Wimberly C. Royster, Ex Officio Eugene R. Williams, Ex Officio *************************************************************************