UNIVERSITY OF KENTUCKY
                                              COMPUTING CENTER
                                              Introduction to Electronic Mail under VM/CMS
                                              Edition 5.0, Revised August 1995
                                              This publication describes the
                                              use of the MailBook package
                                              (formerly RiceMail) for
                                              electronic mail at the UKCC.
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     Fifth Edition, Revision 0 (September 1995)
     University of Kentucky
     Computing Center
     128 McVey Hall
     Lexington, KY  40506-0045
     Phone: 606/257-2900
     Processed September 13, 1995-Waterloo SCRIPT - Version 90.1 (90OCT04)
     Prepared by the UCS Academic Computing Services Group
                         Introduction to Electronic Mail
                                   under VM/CMS
     PART I:  Starting Out on E-mail
     MailBook (formerly RiceMail)  is the  electronic mail (e-mail)  facility
     available  under  the  VM/CMS  (Virtual  Machine/Conversational  Monitor
     System)  operating system,   which is currently running on  the IBM 3090
     computer in the basement of McVey  Hall.   The MailBook program involves
     two commands, MAIL and MAILBOOK, supplemented by the NAMES command, that
     you enter at the CMS Ready prompt.    Each command gives you access to a
     variety  of  subcommands.    In  the   guidelines  that  follow,   these
     subcommands will often be referred to simply as "commands."
     bulletthe MAIL command, you can send, receive,  answer,  forward,  save,
     and print mail messages.
     bulletAMES command enables you to build and update a time-saving address
     bulletAILBOOK command  allows you to keep and manage  your mail messages
     in as many
      different notebook files as you like.
     You can  very quickly  begin sending and  receiving messages  by e-mail,
     both on campus and off,  in this country and around the world.   All you
     need to  learn at  first are  a few  of the  subcommands under  the MAIL
     command,  as explained here in PART I.    As you get familiar with basic
     sending and receiving, you may wish to explore other features of e-mail,
     as outlined  in PART II  and PART III  below.   Some users  dealing with
     complicated addresses  or voluminous mail may  wish to consult  PART III
     before going to PART II.  You may also want to consult A User's Guide to
     Electronic Mail, written by Richard Schafer,  who also authored MAIL and
     MAILBOOK.    This 50-page  manual  covers these  and  other commands  in
     greater detail,  with many illustrations of the various screens you will
     encounter.  It's available online under the CMS MANUAL command.  You may
     also  find  online HELP  useful,   under  the  Help MAIL  MENU  command.
     Consultants are available  to help if you have  questions.   Contact the
     Information   Systems   Help   Desk   in   107   McVey   Hall   (e-mail:
     helpdesk@ukcc.uky.edu or phone: 257-2249).
     ACCESSING E-MAIL   The  University of Kentucky offers  several different
     computer systems with e-mail, including POP,  which depends on having an
     Ethernet type  of network connection,   and VM/CMS,  which  is currently
     running on the IBM 3090.   UKnet, the campus computer network,  connects
     these systems as  well as workstations and  personal computers scattered
     throughout colleges and departments on campus;  UKnet allows UK users to
     communicate electronically  within and among  these systems.    Users of
     these systems also have access to BITNET and the Internet,  national and
     international networks of educational  and research institutions,  which
     allow nearly instantaneous communication worldwide.
     Assuming you have secured a userid and a password to access VM/CMS,  you
     are ready  to go.    Contact Larry  Johnson (257-2217)   or Janet  Hyatt
     (257-2212)  in  130 McVey  Hall if you  need to  establish a  userid and
     password.   You may then access e-mail on  the IBM 3090 mainframe in any
     of three ways:
     bullet personal computer or workstation with TN3270 software.   This can
     be on  campus via an  Ethernet connection (such  as the machines  in the
     many Microlabs around  campus)  or off campus  via a modem using  PPP or
     SLIP  software (which  emulates an  Ethernet connection  via your  phone
     bulletan async  terminal or  a  personal computer  with an  asynchronous
     connection.  This can be on campus or off campus via a modem and a phone
     line.   To connect  to UKnet,  you will  need appropriate communications
     software such as  Procomm,  Kermit,  or Brown Term.    Procomm and other
     similar packages are available commercially.    Kermit for DOS machines,
     as well  as Brown  Term for  Macintosh machines,   is available  free of
     charge to UK students,  staff,  and  faculty through the numerous public
     microlabs around campus.    Bring a formatted diskette so you  can get a
     copy of Kermit or Brown Term.
     bullet 3270-type terminal,  which is hardwired to VM/CMS at UKCC.   Such
     terminals are being phased out, and very few are available on campus.
     DOS-based computer  users may request an  Introduction to Kermit  at the
     Help Desk in 107 McVey Hall.   This Kermit write-up includes information
     on suggested  procedures to use  if you get stuck  in one screen  or one
     cursor position;  it  also offers a helpful list  of keyboard functions.
     To  get a  list  of keyboard  equivalents appropriate  to  your type  of
     keyboard,  contact the  Information Systems Help Desk in  107 McVey Hall
     (e-mail:   helpdesk@ukcc.uky.edu  or phone:  257-2249).   Users  with an
     async (7171) connection, after they get logged on, can enter the command
     HELP 7171 to get relevant information.
     TIP:  Find  the Clear  (or PA2)   function on  your keyboard.    If your
     keyboard does not have a Clear key,  determine before you go any further
     what key or keys will clear your screen.  Try it after logging on, to be
     sure  you  know  how  to  clear  your  screen  through  your  particular
     communications software.
     Using the  commands available in  your communications  software package,
     connect to  VM/CMS via  UKnet by  choosing the  UKCC option.    When you
     establish  the connection  to UKCC,   the UK  logo will  appear on  your
     LOGGING ON TO VM/CMS   With the UK logo in front of you,  the first step
     is to  log on,  entering  your userid and  password as requested  on the
     screen.  A new screen with the Ready prompt will appear, indicating that
     the system  is ready for your  next command.   Note the  message RUNNING
     UKCC in  the lower right-hand corner  of your screen.   The  cursor will
     appear in  the lower left-hand corner,   where you will enter  the basic
     MAIL, NAMES, and MAILBOOK commands mentioned above.
     This opening screen is your "home base" for whatever you choose to do in
     CMS.  You start here immediately after logging on, and you may return to
     this CMS  Ready prompt before  logging off at  the end of  your computer
     session.   In CMS, you can generally enter commands in either upper case
     (CAPITALS)  or  lower case.   These  instructions for using  e-mail will
     follow the convention  for CMS manuals of capitalizing  the first letter
     or letters of a command to  indicate the minimum abbreviation the system
     will recognize;  for example, the command transcribed here LOGoff may be
     entered at the keyboard as LOGOFF, logoff, LOG, or log.
     TIP:  You may occasionally  find in CMS that you are  "stuck" and cannot
     enter any commands.   Whenever a screen  comes up that says MORE...   or
     HOLDING instead of RUNNING in the lower right, you can clear your screen
     by pressing the Clear key (or  the equivalent for your keyboard).   Note
     that MORE...   will clear  automatically after 60  seconds if  you don't
     otherwise clear  your screen.   If you  encounter a screen that  says CP
     READ in  the lower  right,  enter the  command Begin to  get back  to an
     active screen.   If  you get a screen message that  says INPUT INHIBITED
     (or if you hear a beep from your PC),  your cursor may be outside active
     parts of your screen.   Reset your screen by pressing the Reset key,  if
     you have one, or, if you are using VT100 terminal emulation, by pressing
     <Ctrl>-g (while holding down the Ctrl key, press g).  Then press the Tab
     key to get back to an active part of the screen.
     READING INCOMING  MAIL   When mail arrives  for you,  it goes  into your
     reader,  which is a shared disk connected to your userid where files may
     reside on  a short-term basis.   Unlike  long-term files stored  on your
     A-disk, incoming mail items in your reader are only temporary files.
     TIP:  It is important to check your reader frequently,  since files left
     in your reader will be erased periodically  by the system.   If you have
     no time to  read your mail,  you  can just enter the  MAIL command,  and
     immediately QUIT (PF3), as described below.   This simple procedure will
     suffice to transfer your incoming mail  onto your own A-disk,  where the
     MAIL command will allow you to read it later at your leisure.
     Enter the command MAIL to review your incoming mail.   Remember, you may
     type this word in either uppercase or lowercase letters;  then press the
     Enter key.  At this point you will be prompted to enter your name as the
     first entry in your NAMES (electronic address list) file.  If you do not
     do so now, you will be prompted similarly every time you use the MAIL or
     MAILBOOK commands.   The name you supply  (which could be just two blank
     spaces)  will be included automatically  in your outgoing mail messages.
     For information on preparing NAMES entries for your correspondents,  see
     Part III.
     If mail is waiting for you,  entering  the MAIL command will make a mail
     menu appear,  listing one or more  mail items.   Notice the screen title
     just under the line  running across the top of your  screen:  as long as
     you  are looking  at this  mail menu,   the  screen title  will be  Mail
     Inbasket.   To the right of the screen title you will see information on
     how many lines are currently in your mail menu and where you are in this
     list;  for example,  Lines 1 to 15 of 35 would indicate that you have 35
     items in your Inbasket and that the current screen is displaying items 1
     to  15 of  this list.    In the  center of  your screen,   you will  see
     information about the sender, the date sent,  the subject,  and the size
     for each mail item.   Items you have not  yet read will be marked by a >
     symbol to the left of the date; items which are a reply to previous mail
     will be designated by an asterisk (*) to the right of the date.
     If your mail  menu (Inbasket)  is longer  than one screen,  use  the PF8
     (Forward) key to move down one screen at a time,  and PF7 (Backward)  to
     move back  up again.   Using  the down arrow or  the Tab key,   move the
     cursor to the item of mail which you  wish to read and press the Program
     Function  Key 2  (the PF2  key)  or  its equivalent  for your  keyboard.
     Pressing PF2 will display the item of  mail you have just indicated with
     your cursor.   You will notice that the screen title changes to the name
     of the person who sent you this mail item.  Also, to facilitate entering
     commands,  the cursor will move down to  the bottom of the screen to the
     CMS command line.    Here at the command prompt (====>),   you may enter
     MAIL subcommands (as well as Xedit commands and CMS commands, if you are
     familiar with them).   Immediately below the  command line are two lines
     of helpful hints for using the PF keys.   If your message is longer than
     one screen, use the PF8 (Forward) key to move down one screen at a time,
     and PF7 (Backward)  to  move back up again.   If you  have more than one
     message in your Inbasket,  you have the  option of pressing PF2 to clear
     your screen and bring up the next message.
     QUITTING  MAIL    When  you  have  read   your  incoming  mail  to  your
     satisfaction, exit by pressing the PF3 key once to Quit the current item
     and once again to Quit the mail menu.   (Before Quitting this item,  you
     have the option of discarding it altogether or saving (logging)  it to a
     notebook file.   For  details,  see "Discarding Mail or Logging  It to a
     Notebook" in PART III below.)
     Just Quitting,  without discarding or logging,  leaves the item you have
     just read in a file called UNREAD NOTEBOOK on your A-disk.  All items in
     your UNREAD NOTEBOOK (whether you have  actually read them or not)  will
     reappear on your mail menu whenever you  enter the MAIL command to check
     your incoming mail.
     After Quitting,  you will  be returned to a Ready prompt  and the screen
     where you started.   You are now free to proceed with other tasks in CMS
     or to end your  session by logging off (type LOGoff  and press the Enter
     ADDRESSING MAIL  YOU WANT TO  SEND   Anyone you  wish to send  e-mail to
     must have an account locally or at some other computer system accessible
     through BITNET  or the Internet.    Your correspondent's  e-mail address
     will consist of a user's logon id (userid) and a computer system address
     (nodename).    The nodename  for VM/CMS  at the  University of  Kentucky
     Computing Center (UKCC) is ukcc.uky.edu.  (Your own full address will be
     your local userid coupled with the UK nodename,  probably something like
     olhami01@ukcc.uky.edu, for example).
     TIP:  Between the userid and nodename, you must include the AT sign (@),
     with no spaces before or after.   Also,   be sure not to confuse letters
     and numbers  by typing o's  for zeros or l's  for ones,  or  vice versa.
     Notice the differences in these characters  in the userid olhami01.   If
     your mail does not go through,  check  that the address that you entered
     does not contain inadvertent errors of this kind.
     To address e-mail  to another user at ukcc.uky.edu,   or at pop.uky.edu,
     you will need  the userid of the  person you are sending  to;  this will
     probably be  a combination of  letters and  numbers such as  olhami01 or
     apc108.   Get this information from your correspondent, consult listings
     in the campus phone directory, or use the PH command to check the online
     directory,  which  has information on all  people at UK.    For example,
     enter PH tom jones at the Ready prompt.  Or you could enter jones tom or
     jones,  tom  and you will  get similar  results.   (The PH  directory is
     programmed to recognize common nicknames such as Peggy or Tom.)
     To  address   mail  outside  of  UK,    you  will  need  to   know  your
     correspondent's full address, including the userid and nodename.   Write
     or phone  your correspondent  to get  this information.    Although some
     operating systems at other nodes are  case sensitive,  you may generally
     enter the userid and nodename in  either uppercase or lowercase letters,
     or a mixture of both.   Note that with the handy NAMES command,  you can
     keep an  electronic address book listing  all the userids  and nodenames
     you want to use again (see NAMES below).   See below in PART II for more
     about addressing e-mail.
     TIP:   You  can often  abbreviate local addresses  by just  entering the
     userid with the MAIL command and skipping the domain name, @ukcc.uky.edu
     or @pop.uky.edu.    In those cases where  the PH directory  recognizes a
     userid,  it will supply the domain name as needed.   However,  this will
     not work for all local userids;  check  your message header to make sure
     the address appears in its complete form.
     SENDING MAIL   Log  on to your userid  if you have not  already done so.
     To send  mail,  you must  first enter the  MAIL command followed  by the
     nickname or full e-mail address of your correspondent, for example, MAIL
     bjtaylor (for a user at node ukcc.uky.edu,) MAIL bjtaylor (for a user at
     node ukcc.uky.edu)  or  MAIL jqwatson@andrew.cmu.edu (for a  user not at
     TIP:  You must specify  a correspondent when you want to  create mail to
     send out;  if you don't, MAIL will display your incoming mail.   (If the
     nodename is ukcc.uky.edu, specifying it is optional.)
     If you want your  message to go simultaneously to more  than one person,
     you  may specify  after  the  MAIL command  two  or  more addresses  (or
     corresponding nicknames),   as well as  list names.   For  example,  the
     command  MAIL bjtaylor jqwatson@andrew.cmu.edu sue john t club  will set
     up  a  memo  to  go  to five  individual  users  (including  three  with
     nicknames)  as well as a list nicknamed  CLUB.   (For more on setting up
     nicknames and group mailing lists,  see NAMES below.)   The name(s)  you
     use with the MAIL  command can be one or more  nicknames from your NAMES
     file (see PART III),  userids of users at UKCC or POP,  and/or addresses
     of users  on other  computer systems  at UK  or linked  to UKCC  through
     BITNET or the Internet.
     When you press the Enter key, a new screen will prompt you to enter your
     name and/or subject;  type in your subject (or nothing at all) and press
     Enter.   A mail memo  screen will appear,  with the cursor  in the first
     line of the blank message area.  Type in whatever text you wish to send.
     As you work, you may enter commands on the command line at the bottom of
     the screen.    Press PF1 (Help)   to bring up  a list of  available MAIL
     subcommands.   To facilitate your work,  you may also enter CMS commands
     or Xedit  subcommands if you are  familiar with them.   SPELLFIX  can be
     particularly useful  to catch  typos and spelling  errors.   If  you are
     preparing a long or subtly worded message,   you may wish to save it one
     or more times as you work.   Enter  the SAVE command at the command line
     to avoid losing  your message and having  to re-enter all of  it (should
     the mainframe or the network crash).
     If for any reason you want to abandon this message and start over, press
     PF3 and then choose Discard or else move your cursor down to the command
     line and  enter QQuit,   being sure to  enter two Qs.    If you  need to
     suspend work on the message you are  creating,  move your cursor down to
     the command line and enter SUspend.  Minutes, hours, or days later, when
     you wish to resume work on this message (to ZZZ101, for example),  enter
     MAIL zzz101 (Resume at the Ready prompt.  The QQUIT (or DISCARD) command
     and the SUSPEND command are also available by pressing the PF12 (Cancel)
     key;  move your cursor to the command box you wish to activate and press
     Enter.  If you have previously SAVEd or SUSPENDed this message, you will
     be  prompted to  enter the  command REPLACE  at the  command line;   the
     earlier version  of your  message will  then be  replaced by  the latest
     When you  are satisfied  with your  message,  send  it by  pressing PF5.
     Confirm  your  desire to  send  this  mail  to  the addressee  you  have
     specified by pressing PF5  a second time;  you will then  be returned to
     the Ready  prompt screen,  where you  will see messages  confirming that
     your mail was sent and reporting that a copy was logged (saved)  to your
     ALL NOTEBOOK.   (A copy of all your  outgoing mail is logged to your ALL
     NOTEBOOK by default.   You may specify other notebooks through the NAMES
     command described  below or elect  to not  have outgoing mail  logged at
     Ideally,  mail  messages go  through quickly,   although delays  are not
     uncommon if a link in the system is malfunctioning.   You may or may not
     get  a message  that  your mail  has been  received,   depending on  the
     software your correspondent is using.   You are now free to proceed with
     other tasks in CMS  or to exit your account by  logging off (type LOGoff
     and press Enter).
     USING  SHORTCUTS   MailBook  offers  two mnemonic  devices  to help  you
     remember a variety of  subcommands and to give you easy  access to them.
     One is the list of function keys across the bottom of your screen.   The
     other is the Menu Bar at the top of your screen.
     Some of the most  commonly used commands have been keyed  to the Program
     Function (PF)  keys,  as listed at the  bottom of your screen on the two
     lines just above the command line.  Several of these PF keys can provide
     helpful shortcuts as you  write your message:  use PF4 to  add a page (a
     blank screen)   at the  end of your  message,  PF2 to  add a  blank line
     wherever your  cursor is positioned,   PF9 to  delete a line  where your
     cursor is positioned,  PF11 to split or  join a line at the cursor,  and
     PF7 and  PF8 to scroll up  or down a  screen at a time.    Pressing PF12
     (Cancel)   will bring  up  an action  box  with  three further  options,
     including Discard and SUspend (described above) as well as Cancel, which
     allows you  to back out  of the most recent  step you took.    (For more
     information on  these commands,  see A  User's Guide to  Electronic Mail
     referred to on the first page above.)
     The Menu Bar at the top of  the screen offers drop-down menus under each
     of five headings.    These menus can be  handy since they save  you from
     having to remember a lot of  different subcommands.   Press PF10 to move
     your cursor from the message area to the Menu Bar.  Then press the right
     arrow key or the  Tab key to move the cursor across the  Menu Bar to the
     heading you want.  When the cursor is positioned, press the Enter key to
     reveal  the drop-down  menu.   Each  menu offers  several commonly  used
     subcommands  to facilitate  your work  in preparing  and sending  e-mail
     messages.  Use the down arrow key or the Tab key to move the cursor down
     to the command you need and press Enter.
     This  introduction to  e-mail  will not  cover  in  detail the  commands
     available  in  these  drop-down  menus.   After  you  have  gained  some
     familiarity  with the  various  subcommands  available under  the  MAIL,
     MAILBOOK, and NAMES commands,  the drop-down menus will make more sense,
     even  though the  command  names may  be  somewhat  changed.   For  more
     information on  the Menu  Bar,  see  A User's  Guide to  Electronic Mail
     referred to on page 1 above.
     As you become more experienced with e-mail, you will find that these two
     helps, along with the command line, give you three different avenues for
     entering a subcommand.   For example,  to get out of what you are doing,
     you can 1) enter QUIT on the command line, 2)  press PF3,  or 3)  choose
     Exit  from  the  Menu  Bar.   Different  users  will  develop  different
     SUMMARIZING  E-MAIL COMMANDS    The  following  two examples  illustrate
     command sequences which you might use  in a typical session.   The first
     shows how to read  your incoming mail.   The second shows  how to create
     and send mail to another user.
     When the screen displays     enter the command       in order to
     - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
     UK logo & logon prompt       (your userid) (Tab if needed)  identify yourself
     UK logo & logon prompt       (your password)         get clearance to activate account
     Ready prompt                 mail                    see a list of incoming mail items
     mail menu                    PF2                     read item where cursor was
     mail message                 PF8 or PF7              scroll one screen down or back up
     mail message                 PF3                     quit message to view mail menu
     mail menu                    PF3                     quit and return to Ready prompt
     Ready prompt                 LOGoff                  quit your computer session
     - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
     UK logo & logon prompt       (your userid) (Tab if needed)  identify yourself
     UK logo & logon prompt       (your password)         get clearance to activate account
     Ready prompt                 mail bjtaylor           set up memo to bjtaylor at UKCC
     Your name?                   (your name) (or Enter)  fill in memo form (optional)
     Subject?                     (your subject) (or Enter) fill in memo form (optional)
     (At this point, you may need to press whatever keys will clear your screen.)
     memo form                    (type your message)     prepare the message to be sent
     memo form                    PF5 (twice)             send your message out
     Ready prompt                 LOGoff                  quit your computer session
     - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
     PART II:  Exploring More Features of E-mail
     After  you are  comfortable with  the  basics of  sending and  receiving
     e-mail,   you may  want to  explore  options for  addressing your  mail,
     replying to it, forwarding it, or printing it.  These features of e-mail
     are available through subcommands under  the MAIL command,  as described
     here in PART II,  and under the  MAILBOOK command,  as described in PART
     MORE ON ADDRESSING MAIL   Once you have learned the basics of addressing
     mail,  you  may find it  useful to  1)  send complimentary  and/or blind
     copies; 2) add or delete recipients;  and 3) pursue an online search for
     addresses of  users on  other computer  systems linked  to UKCC  through
     BITNET or the Internet.
     You can set up the MAIL command so  it will send a complimentary copy to
     one  or more  addresses  by specifying  CC:    before  the addresses  or
     nicknames of people  (or nicknames of lists)  that  should receive these
     copies.   Or  specify BCC:   to  send blind complimentary  copies.   For
     example, the command MAIL john cc:  bob club bcc:  joe will address your
     mail message to be  sent to John,  with complimentary copies  to Bob and
     everyone on your  CLUB list and with  a blind copy to  Joe;  though your
     header will show  Joe's name,  his name  will not appear in  the headers
     that your  correspondents receive and they  will not know that  you have
     sent him a copy.   Be sure to use a colon (:)  after these commands,  or
     the system will think you are trying  to send mail to users nicknamed cc
     or bcc.
     Before you send your message,  it may occur to you that you want to send
     it to more people than you first  specified.   There are several ways to
     change the header of your message before you send it out.   To add a new
     recipient,  move your cursor down to  the command line and enter INClude
     name where name can  be one or more nicknames from  your NAMES file (see
     PART III), userids of users at UKCC,  and/or addresses of users on other
     computer systems linked to UKCC through BITNET or the Internet.   On the
     other hand,   to delete a  recipient from  your mail header,   enter the
     command EXClude name,  where name is some name as printed in the header.
     Of  course,  you  may include  or exclude  recipients for  complimentary
     copies or blind complimentary copies by so specifying;  for example, the
     command  INClude  brenda  cc:  apc108@pop.uky.edu  will  add  names  and
     addresses to  the header  of your  message for  one new  recipient as  a
     primary addressee and one person to  receive a complimentary copy.   You
     may find  it easier  to use  the equivalent  commands Add  Recipient and
     Delete Recipient available on the Menu Bar.
     TIP:  You may also  modify the subject line in your  mail header.   Move
     your cursor down to the command line and enter SUBject new subject.
     If your message  is likely to generate a reply  from your correspondent,
     and if you  want this reply to  go to someone other  than yourself,  you
     have the  option of specifying this  with the one-word  command REPLYTO.
     For example,   if you  want any reply  to your message  to go  to userid
     apc108 and not  to you,  move your  cursor down to the  command line and
     enter REPLYTO apc108  and an appropriate line will appear  in the header
     of your message.
     You may also request an automatic  acknowledgement of any one message or
     of all messages you send out.  For information on the ACK command, see A
     User's Guide to  Electronic Mail or enter  the command Help MAIL  at the
     Ready prompt.
     REPLYING TO MAIL   If you want to reply to mail you have received,  it's
     as easy  as pressing  the PF5 (REPLY)   key while the  item you  want to
     answer is displayed on your screen (or while the cursor is next to it in
     your mail menu).
     TIP:  You  will notice  that the command  attached to  the PF5  key,  as
     highlighted at the bottom of your screen,  has changed according to your
     environment.   As long  as you are reading incoming mail,   PF5 issues a
     Reply command, but when you initiate a message or reply,  PF5 is defined
     to issue a SEND command.   Certain other  PF key commands will change as
     well, according to the mode or "window" you are working in.
     This REPLY command will,  for the  message you send back,  automatically
     reverse the  sender and receiver names  in the header,   provide today's
     date, and put your cursor in a new,  empty message space.   As you write
     your reply, you may wish to refer back to the mail item you received; to
     Switch from send  mode to read mode,   just press the PF6  key,  and the
     original message will appear.  Each time you press the PF6 key, which is
     a toggle (on/off) switch, it will switch from Send Mode to Read Mode, or
     vice versa.   When  your reply message is written  to your satisfaction,
     SEND it by pressing  PF5,  and then to confirm your  desire to send this
     mail to the correspondent named on your screen, press PF5 again.
     When you  reply to mail  that was sent  to several others  (indicated by
     multiple addresses in the header) as well as yourself,  you may wish all
     the recipients to see your reply, not just the original sender.  In this
     case,  move your cursor  down to the command line and  enter the command
     TIP:  Even experienced  users of e-mail sometimes fail to  notice that a
     message they received was sent to a  group list (represented by one line
     in  the  header)  as  opposed  to  several individuals  (represented  by
     multiple lines in the header).   If they  try to reply to the originator
     of  such  a  message  using  simply the  PF5  key,   their  answer  will
     inadvertently go  to everyone  on the  list,  perhaps  even hundreds  of
     people.  In some situations, this can be most embarrassing!   Do not use
     the PF5 key to  reply to an individual who has sent  out a group mailing
     unless you want  your reply to go  to the whole list.    To address your
     reply to the one individual who  initiated the group mailing,  move your
     cursor down to the command line and enter Reply FROM.
     Your correspondent may be able to infer from the Subject entry,  if any,
     what  the original  message  was  that you  are  now  replying to.    To
     eliminate any doubt,   you have the option of sending  back the original
     message,  or  an excerpt,  along with  your reply.   While  the original
     message is  on screen,  enter  REPLY TEXT at  the command line  and then
     proceed as outlined above.   Be sure to  edit out unneeded text by using
     the Delete key (F9);  don't send back pages of text just to make a brief
     comment!   You may also edit the  original message by adding comments at
     the beginning, between paragraphs, or wherever you like.   Press the PF2
     key to add a blank line.
     FORWARDING MAIL   While reading an item of incoming mail, you may decide
     to forward  it to  one or more  people.   Move your  cursor down  to the
     command line and type the command FOrward, followed by as many addresses
     as you wish to forward this mail item to.   Press Enter to bring up your
     original incoming mail with  a new blank space above it,   where you may
     add  your own  comment  to explain  why you  are  forwarding this  item.
     Before sending/forwarding this  item with the PF5 (SEND)   key,  you may
     also edit  the original  message by  adding comments  at the  beginning,
     between paragraphs, or wherever you like.   Be sure to delete irrelevant
     material before sending.
     TIP: Do not confuse the two different FORWARD subcommands.  One FORWARD,
     an Xedit subcommand,  is assigned to the PF8 key (see the bottom of your
     screen) and moves you down one screen at a time.   The other,  an e-mail
     subcommand,   may be  entered at  the command  line with  a nickname  or
     address, in order to forward mail to another userid.
     Experienced users  of the  MailBook program may  note that  this FORWARD
     command now incorporates the entire message  (with its header)  in a new
     message with a new header.   If for  any reason you wish to forward mail
     with the  older-style Resent  headers,  you may  use the  RESEND command
     instead of FORWARD.
     PRINTING MAIL   You  can easily print either incoming  or outgoing mail.
     If you have received a message you  wish to print,  press PF4 for Print.
     A File Print screen will appear, and the cursor will move to the printer
     selection at the center of the screen.  Enter the name of the printer to
     which you want to direct this print job and then press Enter.   The file
     will be sent immediately to the printer you have chosen.   If you are at
     home on a PC and connecting with Kermit, make sure your attached printer
     is  turned on  and  enter terminal  as  your  printer choice;   terminal
     emulation at the bottom of the screen should be set to VT100.
     If you  have problems with  printing or  questions about other  types of
     connections, contact the Information Systems Help Desk in 107 McVey Hall
     (e-mail:  helpdesk@ukcc.uky.edu or phone: 257-2249).
     PART III:  Taking Full Advantage of E-Mail Features
     PART  I and  PART  II described  subcommands  available  under the  MAIL
     command.   PART III explains how  similar subcommands under the MAILBOOK
     command work,  as well as what the NAMES command can do to make your use
     of e-mail easier.
     while,   you may  find  you have  more userids  and  nodenames for  your
     correspondents than you are able to keep  track of.   You can store them
     in an  electronic address book available  through the NAMES  command and
     invoke  them through  real  nicknames or  shorthand  names  of your  own
     In addition to keeping a ready  list of your correspondents' userids and
     nodenames,  NAMES offers  three important time-savers:  1)   you will no
     longer be prompted to enter your correspondent's userid and nodename; 2)
     you   can  create   short  nicknames   to   use  in   place  of   longer
     userid/nodenames when you send out mail; and 3) you can set up a list of
     addresses for a simultaneous group mailing.  Consider preparing an entry
     of basic information for each of your regular correspondents.
     At the Ready prompt,  enter NAMES to  bring up a screen representing one
     blank entry in your address book, or list of names.  The field Nickname:
     may be filled in with a regular  userid,  with a person's nickname (such
     as Sue or Bob)  or even your own shorthand (such as S or B).   Using the
     Tab key to move from one field of  the NAMES entry to the next,  fill in
     other fields with whatever information you wish to include.  At the very
     least,   three or  four  fields  should be  filled  in  for each  entry:
     nickname, userid, nodename (if other than ukcc.uky.edu), and name.
     If you wish  to log mail to and  from this person (or group  list)  to a
     special  notebook instead  of  always to  your  ALL  NOTEBOOK,  use  the
     Notebook:  field to  name a notebook where this incoming  mail should be
     stored.   For example,  for userid MARY you could set up a notebook also
     called MARY;  or for  the people in your club,  you  could specify their
     notebook as CLUB.   Depending on what  filing system is most helpful for
     the files you want to organize,  you can set up a different notebook for
     each userid or for a group of userids that have something in common.
     To Save an entry (a screen with some or all fields filled) to your Names
     file, press PF4.  Then press PF2 to clear all fields if you wish to fill
     in another entry.  When you are finished entering and saving for each of
     your correspondents, press PF3 to Quit.
     If you wish to  send out the same message to  multiple individuals,  you
     may develop a group mailing list by  putting a list name in the nickname
     field on the Names screen.  Fill this field with any name for a group of
     people (CLUB,  for example)  to whom you will want to send identical and
     simultaneous mail messages.   Then fill the  LIST field at the bottom of
     the screen with all the addresses or  nicknames in the group,  putting a
     space after each,  but no commas.   A  list may also include one or more
     other lists, if you wish.
     For a fuller explanation of these  commands with visual illustrations of
     different screens you will encounter,  see  A User's Guide to Electronic
     Mail, as described on page 1.  When you need to update someone's address
     or phone number,  consult this User's  Guide for information on finding,
     changing, and deleting entries (PF5, PF6, and PF9)  or enter the command
     Help NAMES at the Ready prompt.
     discover  after sending  and receiving  a  number of  messages that  the
     e-mail facility has  been logging (saving)  copies of  all your incoming
     and outgoing mail items in special NOTEBOOK files on your A-disk.  These
     mail items are transferred by default,  unless you specifically log them
     elsewhere or discard then.  As you QUIT the mail menu, after bringing it
     up with the MAIL command,  new mail  items are transferred by the system
     out of your reader and into your UNREAD NOTEBOOK.   Similarly,  when you
     issue the SEND  command,  copies of each outgoing  mail item,  including
     mail you have replied  to and forwarded,  are logged by  default to your
     These two  notebooks provided by  the e-mail  facility will soon  be too
     large to be handled efficiently by  the system.   Your mail menu,  which
     lists not only incoming mail items,   but also everything in your UNREAD
     NOTEBOOK, will get longer and longer.   The MailBook program cannot deal
     with any single notebook longer than  about 10,000 lines.   You may find
     that your ALL NOTEBOOK reaches this level in just a few months.
     At this point--or  well before--you will want  to learn how to  set up a
     variety of notebooks  according to your own  filing needs.   Experienced
     mail users often find  that after a year or two they  have created 50 or
     more different notebooks to file their  messages and keep them organized
     for ready  accessibility.   There  are two  easy ways  to set  up a  new
     notebook.   One is through the NAMES command,  as described above.   The
     other is by LOGging a mail item  while specifying a new notebook name as
     part of the command.   For example, with a mail message displayed on the
     screen,  move your cursor down to the command line and enter the command
     LOG LATEST to create a notebook called  LATEST.   You will see a message
     at the bottom of your screen confirming  that this new notebook has been
     You can log incoming mail items to these notebooks, eliminate duplicated
     items that have probably accumulated (as a result of receiving, replying
     to, or forwarding the same mail item), and discard unwanted items.   All
     these  operations may  be  handled by  subcommands  available under  the
     MAILBOOK command, many of which are the same as MAIL subcommands:  READ,
     QUIT, PRINT, REPLY, FORWARD, and DISCARD.   The main difference,  simply
     put,  is that MAILBOOK provides access to old (i.e.,  all logged)  mail,
     whereas MAIL provides access to new mail.   More specifically,  MAILBOOK
     brings up mail items that have been logged to some notebook.   MAIL,  on
     the other hand, brings up incoming items in your reader,  plus any items
     that may be in your UNREAD NOTEBOOK.
     TIP:  Do  not confuse the  terms MAILBOOK  (a command)  and  NOTEBOOK (a
     Enter the command MAILBOOK  to bring up a list of  your notebooks.   (If
     you know which notebook you want  without consulting your mailbook list,
     you may bypass the  list by specifying the notebook name  along with the
     Mailbook command,  entering  MAILBOOK ALL,  MAILBOOK MARY,   or MAILBOOK
     CLUB, for example.)
     Your mailbook list may include both UNREAD NOTEBOOK, containing any mail
     files still on  your mail menu (accessible with the  MAIL command),  and
     ALL NOTEBOOK,  containing incoming mail files you have logged and copies
     of all mail you have sent out, forwarded,  or replied to.   If there are
     mail  items in  notebooks you  have  created,  these  notebooks will  be
     displayed in this mailbook list as well.   Select one of these notebooks
     by moving the cursor to the appropriate  line and pressing PF10;  a list
     of items logged  in that notebook will  appear,  and you may  proceed to
     read, discard, and perform other similar operations, just as if you were
     using MAIL subcommands with new mail items.
     TIP:  As an item  of curiosity,  you may wish to  note that the MAILBOOK
     command will allow you another way to access read or unread mail already
     in your UNREAD NOTEBOOK,  by entering the command MAILBOOK UNREAD at the
     Ready prompt.   Normally, as described above in PART I,  you will access
     these items in your  UNREAD NOTEBOOK (along with any new  mail)  just by
     using the MAIL command.
     commands both offer  a DISCARD subcommand which allows you  to throw out
     mail items you do not want to keep.    In both cases,  you may issue the
     DISCARD command  either from the menu  (move the cursor to  the unwanted
     item and press PF9) or from a screen displaying the mail item (press PF9
     to DISCARD before pressing PF3 to QUIT).
     Assume,  for example,  that  you have only one new item  of mail in your
     reader.   After reading it,  you may not  want to leave it where it will
     come  up again  in your  mail  menu the  next  time you  enter the  MAIL
     command;   in this  case,  you  can simply  throw it  out.   Instead  of
     immediately pressing PF3 to QUIT while the  mail item is on your screen,
     first press PF9 to DISCARD and then  PF3 to QUIT.   You will be returned
     to your mail menu, where you will notice that the date of the item to be
     discarded is now preceded by a minus sign (-),  meaning that it has been
     marked for deletion when you finally quit Mail.  Press PF3 again to QUIT
     this screen;   before you are  returned to  the Ready prompt,   a screen
     message will  ask you to  confirm your  intention to discard  this item.
     (If you have several mail items you  want to discard,  you may mark them
     all for deletion before you QUIT the mail menu.)
     Continuing the example above, you also have the option of logging a copy
     of this mail to your A-disk before discarding it;  if you wish to log it
     to disk, press PF11 (LOG) before pressing PF9 (DISCARD).  This mail will
     then  be logged  to  your ALL  NOTEBOOK file  (or  whatever the  default
     notebook is,   if you  have used  the NAMES  command to  set up  another
     notebook for this correspondent) and discarded from your UNREAD NOTEBOOK
     (where it would otherwise remain).   A  variant on this procedure is the
     command LOGD,  where  D stands for DISCARD.   Enter LOGD  on the command
     line, and the mail item you are currently viewing, under either the MAIL
     or the MAILBOOK command,  will be both  logged and discarded at the same
     Note that you can override any  default notebook setting by avoiding the
     PF11 key and entering instead a LOG command.   For example,  to LOG mail
     into notebooks named  BILL and JOHN,  you  could enter LOG bill  or LOGD
     john at the command line.
     DISCARDing a mail item from the incoming mail screen does not affect the
     contents of  your notebooks.    If you have  logged a  mail item  into a
     notebook, you will retain that copy even after you discard the mail item
     from the incoming mail screen.  If you change your mind and want to keep
     a mail item that is marked for  deletion,  move your cursor to this item
     in the mail  menu and press PF9  a second time to  UNdiscard;  the minus
     sign  next to  the  date  will disappear,   and  the  item will  not  be
     programmed  with many  basic settings  which may  or may  not suit  your
     taste.   If you  want to change what  the PF keys are  programmed to do,
     suppress the confirmation question about  discarding mail items when you
     log off,  disable  the automatic logging of your  outgoing messages,  or
     otherwise alter the default settings, you may do so by creating your own
     file MAILUSER XEDIT.   You can also set  up a signature file,  with your
     postal address,   phone number,   and other  information,  which  can be
     automatically appended to your outgoing mail messages.  To find out more
     about the many options you can specify,   enter Help MAIL PROFILE at the
     Ready prompt.   Another easy way to  modify some of the default settings
     is  through the  Menu Bar,   under the  Options heading.    If you  have
     questions  about   customizing  your  mail  environment,    contact  the
     Information   Systems   Help   Desk   in   107   McVey   Hall   (e-mail:
     helpdesk@ukcc.uky.edu or phone: 257-2249).
     PART IV:  Using Features Related to E-mail
     CMS  offers features  that  are  not truly  part  of  e-mail,  but  that
     nonetheless will tap  whatever information on userids,   nicknames,  and
     nodenames you may have set up in your NAMES file.  (See NAMES above.)
     SENDING  FILES  AND  INTERACTIVE MESSAGES    CMS  provides  two  helpful
     commands for sending files and brief messages to other users.
     bulletthe SHIP command,  you can send a file to a user on BITNET or even
     other networks.    At the  Ready prompt,   enter a  SHIP command,   SHIP
     filename filetype  filemode TO  userid@nodename,  as  illustrated below.
     Filemode a  in the  first two examples  refers to  files stored  on your
             SHIP report script a TO tkjones@med.unc.edu
             SHIP memo script a susan
             SHIP document script TO t
     TIP:  The filemode and the word TO are usually optional, unless you SHIP
     a file  to a correspondent using  a one-letter nickname,  in  which case
     either the filemode or the TO may be dropped, but not both.
     Or, if you wish to SHIP while in Flist,  you can use a forward slash (/)
     in place of filename filetype filemode.   Note that,  when SHIPping from
     Flist,  the  @ symbol  will not work;   you must spell  out the  word at
     instead.   Move the cursor to the file you wish to send and press PF9 to
     clear the  rest of  the line;   then type  the command  SHIP / userid AT
     nodename  and press  Enter.   For  more information  on these  commands,
     consult the CMS Introductory Guide available in 107 McVey Hall, or under
     the CMS MANUAL command.
     bulletELL command, also entered at the Ready prompt,  allows you to send
     messages of  one or two lines  to another BITNET user.    Short messages
     sent with the  TELL command go through the network(s)   faster than MAIL
     messages do.
             TELL tkjones@med.unc.edu When will your plane arrive?
             TELL bob Got your memo.  Can you come up in 10 minutes?
     If your  correspondent is logged  on,  the two of  you can engage  in an
     interactive conversation.   If your correspondent is not logged on,  you
     will get a screen message to this effect,  and the message you sent will
     be discarded.
     LOOKING UP ADDRESSES    A full online directory of  userids at education
     and research institutions around the world is not yet available, but you
     may wish to check  directories at other places by way  of the World-Wide
     Web (WWW).    At the Ready prompt,   enter the command WWW.    Move your
     cursor to Campus Directory and press Enter.  Then press PF8 to go down a
     screen.   With your cursor placed on the line Other Institutions,  press
     Enter again.    A menu  of directory options  by geographic  locale will
     appear.    Continue  selecting  items  you   want  until  you  find  the
     institution you want.   Most universities  will have PH directories that
     work  approximately  like  ours,   though   some  will  provide  special
     directions for  you to follow.    Press PF12  to Quit WWW  completely or
     press PF3 to back out one screen at a time.
     If you know the  name of the host system where  your correspondent has a
     mail address,  you  may be able to  connect directly by entering  the PH
     command followed by the name of the  system.   For example,  if you know
     that the University  of Notre Dame directory is  at host ns.nd.edu,  you
     can enter the  command ph (host ns.nd.edu  to bring up the  directory of
     that institution immediately.
     BITNET and Internet,  you can subscribe  to a wide variety of discussion
     groups.  (Conceptually similar electronic communication groups available
     to PC users  with modems are often called bulletin  boards).   There are
     literally thousands of  subject areas for these  forums,  including many
     academic disciplines,  social issues,  and hobby topics.   On BITNET,  a
     subset  of  the Internet,   the  electronic  service which  makes  these
     discussion groups or lists available  is LISTSERV.   LISTSERV groups are
     based on e-mail,  so you will find it easy to participate using MailBook
     commands you have learned in this  manual.   At the Ready prompt,  enter
     VIEW UKCC LISTS to see a list of discussion groups you can subscribe to.
     Enter the  command TELL LISTSERV Help  to get online help  regarding the
     use of these lists.  Another electronic service (not based on e-mail but
     similar  to it  in appearance)   is  NetNews or  Usenet.   Netnews  also
     publishes thousands of news groups which  you can browse or subscribe to
     through any newsreader, including the NetNews Reader (NNR)  available to
     UKCC  users.   The  advantage of  NetNews  is that  mail messages  never
     clutter your  mailbox;  you  read a centrally  posted copy  whenever you
     choose to.    For more information on  NNR,  consult the  NetNews Reader
     User's Guide, available under the CMS MANUAL command.   For online help,
     enter the command Help NNR at the Ready prompt.
     LEARNING MORE ABOUT E-MAIL   This introduction  has been written to help
     you get started on e-mail;  after working through it, you should be well
     on your  way to  using e-mail and  some related  features with  ease and
     enjoyment.   To learn more about what you can do with MailBook,  consult
     the online manual A User's Guide  to Electronic Mail available under the
     CMS MANUAL  command;  if  you wish,  you  may print  this manual  on the
     printer in the basement of McVey Hall.    For a different path to online
     help with e-mail, return to the Ready prompt, type Help and press Enter;
     then move your cursor to Communicating with others and press Enter.   Or
     enter the command HELP MAIL MENU to  get explanations for a long list of
     MailBook commands and options.
     To facilitate editing the text of your mail memos,  you may also wish to
     learn a few useful Xedit subcommands.  Enter the command SLFTEACH for an
     online tutorial on Xedit.   To learn  a little more about basic commands
     in CMS,  see  the CMS Introductory Guide,  available in  107 McVey Hall.
     Don't hesitate  to ask for help  at any point;  contact  the Information
     Systems Help Desk in 107  McVey Hall (e-mail:   helpdesk@ukcc.uky.edu or
     phone: 257-2249).
     Your comments on this manual are always welcome.   The staff of Academic
     Computing  Services  is  striving to  make  our  computer  documentation
     accurate, informative, and easy to understand.   Your suggestions on how
     to make it more accurate or helpful will be carefully considered.   Send
     your    ideas,    comments,     and    suggestions    via   e-mail    to
     helpdesk@ukcc.uky.edu or call 257-2249.  We appreciate your feedback!
                                                                 Revised 8/95
              Reader Response on the Introduction to Electronic Mail
     Your  comments  on any  UKCC  publication  or documentation  are  always
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